Very good

Liked: How yhe room was when we got there. Clean tidy and smelling really nice
Disliked: We weren't really told anything about breakfast just had to go find out for ourselves

Great value out of season...

Liked: Staff, food, cleanliness
Disliked: Stuffy room no opening window. Cost of parking

Exceptional

Very good. Great staff in...

Liked: Good
Disliked: Not sufficient lounge seating for residents. Very busy at weekend with non residents taking up all seats. Nowhere for residents to sit. Had to wait until people left from a seating and get in quick.

Relaxing

Liked: Good customer service
Disliked: Nothing

Would go again, even though...

Liked: Hotel is lovely.. right on the seafrontBar staff were very friendlyBreakfast was very good. Buffet, but Could even order poached eggs and hash browns from the chef which my husband loved
Disliked: Bought coffee pods as your website said there was a coffee machine, but there was only a kettle. Only the posher rooms have coffee machines.The toilet in the room was really low, very uncomfortable. Why sell more parking spaces than you have. You pay for the space, but if you move the car it's pot luck if you'll get a space back later on. Rip off really.

Exceptional

Liked: Fantastic room so clean and well equipped Amazing price for the quality - our ho to hotel when visitors our friends here
Disliked: Nothing

Most enjoyable, would like to...

Liked: The breakfast was fine, good range of foods.Excellent location near the beach, town, bus and rail stations.The staff were all extremely friendly and helpful.Decor and furnishings very tasteful.Hotel displayed a CHSW bear. CHSW is a charity dear to my heart.
Disliked: Cold croissants.

I wouldn't rate it 4*

Liked: Comfortable bed
Disliked: Dusty, no cover on door handle for key card, staff didn't know I was staying at the hotel when I was having breakfast. Bacon was undercooked on one side