Mercure Newbury West Grange Hotel Guest Reviews
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Aamir Wed, 16 April 2025
As above
Liked: I booke a room with double bed but on check in was given a room with two single beds , that was disappointing for me
Disliked: hotel should have kept a room for me that I booked.
Bradly Mon, 14 April 2025
Exceptional
Bradly Mon, 14 April 2025
Exceptional
Robert Sat, 12 April 2025
there to celebrate my brothers...
Liked: There was a good selection for breakfast. The evening meal choices were good and well cooked. We also took lunch and had excellent freshly made sandwiches
Disliked: I cannot think anything that disappointed me for a 3 star hotel things were very good.
Darren Sun, 6 April 2025
Adequate, at best
Liked: Firstly, thank you to the receptionist (whose name I didn’t get), her professionalism and friendliness stood out above anything else.On to the rest, for a big name brand this offering seems to have been left far behind. The staffing was inadequate, leading to waiting around when it shouldn’t have been necessary.The breakfast, well that left a lot to be desired. A very limited selection, a head of the restaurant that wasn’t interested in his customers “would you like a cooked breakfast?” You confirm you would and he disappeared and came back with what he decided you were young to eat - he didn’t think or wish to ask.The room was sufficient, although came the addition of a slippy floor that is going to lead to someone coming a cropper, Overall, just about adequate is all I can say - despite the email from the hotel suggesting a 5 star review should be left.
Joanna Wed, 2 April 2025
Very good
Liked: basic for work trip
Charles Tue, 25 March 2025
Excellent hotel with excellent service...
Liked: Excellent service from check in to departure
Disliked: Nothing
Julie Mon, 24 March 2025
Exceptional
Ria Wed, 19 March 2025
Ok as long as you’re...
Liked: Nice setting and easy to get to
Disliked: I’m a light sleeper and was kept awake by some sort of vent for machinery in the courtyard. Really poorly designed.Rooms were very generic and bland.
Rosy Fri, 14 March 2025
Lovely staff!
Liked: The staff were lovely. We had a wake and stayed at the property overnight. They were very accommodating.