Exceptional

Exceptional

Hated the city because of...

Liked: The facility was clean.The gentleman who was at the reception on the check out (October 2nd early morning) was really polite and kept apologizing for the hotel policy of charging insurance in advance ( "Caution" en français)
Disliked: A surprise was waiting for me on the check in.Though the fees of the whole stay were already paid before my arrival, when I was doing the check in the young lady at tye reception said that they have to block an amount of EUR 300 to my credit card (sort of insurance) to cover any damages (from smoking in the room) or if I used any extras.When I said that this is quite unusual as I have been to several hotels in Paris but never seen this sort of policies. Moreover, this insurance amount even exceeds the price of my whole stay (2 nights), she said then we can make it only EUR 200.Because I arrived late at night and I had a business meeting the next day, I had to accept and I deposited the EUR 200 in cash (no enough room under my card).The thing that was really surprising and provoking at the same time is that my French friend who stayed at the other Mercure hotel (Mercure Marseille Canebière Vieux Port) didn't pay any sort of insurance. The only thing in common between my friend's hotel and mine is that the rooms contained the same signs stating that this is a non-smoking room and in case if smoking the guest will be charged EUR 200

Good location

Nice hotel

Liked: Nice location close to the beach 3-4 bus stops
Disliked: I had to pay quite a big guarantee that was supposed to be returned in 1-2 days after checkout but the amount came back 14 days after my checkout. So be prepared with extra money for the guarantee.

Thank you, it met my...

Liked: The room we stayed was spacious , clean and quiet. The breakfast has a variety of foods and there is choice for everybody and the staff is helpful and welcoming. The room service was very good . The towels are changed every day.
Disliked: I’d recommend to update the towels. It is warned out. I’d also recommend to ensure that the staff i mostly serving the breakfast speak English. Though it was not a big issue for me. One more thing regarding hotel policy on deposit amount 500 EUR . I think it’s too high.

Passable

Exceptional

Very good

Disliked: I would have preffered more amenities in the bathroom