Mercure Marseille Canebière Vieux-Port Guest Reviews
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0.9 miles from Marseille centre |
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Nadia Wed, 1 January 2025
Very good
Armen Mon, 30 December 2024
Great hotel in a great...
Liked: Great location for a tourist. The room was bigger than expected. The staff was kind and helpful.
Omar Tue, 17 December 2024
unfortunately I don't like all...
Liked: unfortunately I don't like all because the environment of the hotel is not sefty and the hotel is not for family and the staff went i talking with them about the refund the men that he's answered my call he's very good I think he need moor training for customer service booking.com they don't have any problem to refund the money but the men in the hotel he's saying no refund and this is not good for hotel 4 star mercure unfortunately I don't like all because the environment of the hotel is not sefty and the hotel is not for family and the staff went i talking with them about the refund the men that he's answered my call he's very good I think he need moor training for customer service booking.com they don't have any problem to refund the money but the men in the hotel he's saying no refund and this is not good for hotel 4 star mercure I'm not recommended this hotel to any one very bad staff they are very rood I'm not feeling I'm the customer I fill the staff are the one who's customer
Disliked: all I don't like how the staff talking to the customer pls the team of booking.com I need your support to refund the fall amount because I stay there only 5 mnt and I leave the hotel pls do something I'm I customer booking.com since 2016 I don't like to think to change the app pas do something forr me
Jillian Sun, 15 December 2024
Nice week away
Liked: Clean, tidy and location. Most of the staff were friendly
Disliked: The noisy pump or fan going BEEP! BEEP! from 5am in the morning. woke me up, couldn't get back to sleep, gave me headache it was so loud. For only this reason I wouldn't stay there again.
Edward Mon, 9 December 2024
Very good
Edward Mon, 9 December 2024
Very good
Leanne Mon, 2 December 2024
Very good
Liked: Great location. Very clean room.
Disliked: Very small room.
Darwish Sun, 1 December 2024
Exceptional
Liked: The hotel is very clean and the staff are very friendly.The location is very good within the city of Marseille.
Disliked: I styed in room number 511 which is with a double bed, and I feel that the room is rather small (compact) even for one occupancy.
Hind Fri, 29 November 2024
Superb
Stuart Mon, 25 November 2024
Exceptional