Mercure Manchester Norton Grange Hotel & Spa Guest Reviews
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Write a review
Yvonne Wed, 20 November 2024
Exceptional
Tara Tue, 19 November 2024
Exceptional
Brophy Mon, 18 November 2024
Wonderful spar.
Liked: Almost everything. Spar, fridge in the room and very friendly and helpful staff.
Disliked: Very noisy in the early hours on all 3 nights.
Cameron Mon, 18 November 2024
Exceptional
Liked: Genuinely a fantastic mercure hotel. Very new facilities and a genuinely fantastic spa.
Laura Mon, 18 November 2024
Disappointing
Liked: Everything was ok with the property
Disliked: We got into room, the carpets were dirty and stained red everywhere, the bath hot tap wasn’t working. And the kettle had broken
L Sun, 17 November 2024
Very good
Chris Sun, 17 November 2024
Really good and convenient venue
Liked: Great spa, great hotel and communal facilities, rooms could do with a bit of modernisation, USB charging ports, etc, otherwise spot on place
Disliked: No major issues but just a few tweaks like USB charging points and robes and slippers would make it perfect.
Lyons Sat, 16 November 2024
Very good
Liked: Huge sausages in the reception
Disliked: Bit noisy
Ros Fri, 15 November 2024
Lovely
Liked: Everything was great, the pool and spa a real treat :)
Disliked: My room unfortunately i believe was above the bar area and the sound carries very clearly so unable to get to sleep until after 11pm
Victoria Thu, 14 November 2024
Wouldn’t return
Liked: I stayed in the privilege room. It was nice and clean and reasonable size. The Nepresso coffee machine leaked everywhere however and was unusable. Didn’t use spa but looked nice.
Disliked: Staff - very rude and dismissive at breakfast. Also I had forgotten my phone charger and as such couldn’t set an alarm for following morning so I asked reception for a wake up call. This was logged for 6am but I didn’t receive a call at all. Luckily I had woken up anyway but could have left me very late for a meeting.