We were put in a room that backed onto the car park, it was very noisy. Also there was no kettle in the rooms so we were unable to make a cup of tea. We have stayed in hotels that cost less and are better maintained and you are better looked after. I would not recommend this hotel and it was out near busy motorways and a £17 cab ride to get to Mote Park.

Liked: Clean apart from the dead flies on the window sill. Lots of parking space.
Disliked: Not good value for money.

Steve on reception is a...

Liked: Very friendly staff and clean accommodation. The staff were helpful and made things as ever a great stay. The accommodation is in a great location for work x
Disliked: Nothing

Convenient to where we needed...

Disliked: As a wedding venue it was noisy until 11pm

Very good

Passable

Liked: The staff were friendly and the surroundings are very nice
Disliked: Our room was in need of an overhaul, very disappointing.The pool needs updating as well.

Pleasant

Liked: Foods

Pleasant

Liked: Nina on reception was incredibly helpful, allowed us early check in so we could drop off our bags before heading out for the day.
Disliked: Rooms are tired, looking, bathroom toilet cistern was overfilling, draining out into the bath

Danes

Liked: Staff were helpful
Disliked: Key card didn't work 3 trips to reception to get it sorted Bed was a little hard

Decent stay

Liked: Bed was comfy
Disliked: Wasn't sure there was a bar

Exceptional