Average

Liked: Location
Disliked: Small, aircon didn’t work.

Good but not quite up...

Liked: Location, staff and ambiance are the highlights. As with all Mercure hotels the beds high enough off the ground to permit this senior ease of getting in an out. Breakfast was very good in selection and quality and imccluded plenty of protein options. The coffee machine made very creamy cappuccino and self-service refillable bottles for filtered water were available 24/7
Disliked: The bedroom suffered from a cramped bathroom featuring an overly bright set of lights that threatened to bind the guest who was on the bed if the bathroom door was opened with light on. An overlooked solution would have been a sliding bathroom door that would have permitted access to the external light switch without the blinding problem noted above. We also really objected to the heavy ceramic mushrooms that served as end tables on either side of the bed. These provided very little actual table space and the rounded edges meant that the items too easily ended up on the floor. The breakfast area was camped and items ran out more often than at equivalent 4 star accommodations.

Very good

pleasant stay

Liked: The staff was excellent. Very friendly and always willing to help. The hotel itself is what you would expect from a mercure. Decent rooms, clean, good shower, good storage.
Disliked: The windows don't open and the AC didn't work very well so the room got incredibly hot and stuff making it very hard to sleep. The location is okay, but it's a good 15-20 minutes walk to the old town. This is more of a shopping district.

location, breakfast cleanliness all very...

Liked: The reception staff were very pleasent. breakfast was very good and there was a high standard of cleanliness in the hotel
Disliked: Failure on management of hotel to address an issue that arose on the last night of our stay. We gave them ample opportunity to do so,

Passable

Staff made our stay -...

Liked: Staff were outstanding- very, very helpfulJordan and colleagues
Disliked: Nothing really

Exceptional

Exceptional