Mercure Lyon Genas Eurexpo Guest Reviews
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0.8 miles from Genas centre |
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Ivan Mon, 21 October 2024
Passable
Cynthia Tue, 10 September 2024
Great motorway stopover ticked all...
Liked: We liked the comfy room, good bed, air con, clean bathroom etc to be expected from this chain. Pool was a bonus and we appreciated the secure parking. There were families with small children so it must get high marks there as well. Staff were exceptionally helpful, friendly, professional and to be commended. Good people clearly well trained to a high standard so BRAVO!! We had to hunt to find an open grill place for dinner as august closures meant the very few restaurants we could find were shut. Perhaps worth reconsidering the in house restaurant if we were to return. The location is airport friendly and easy for motorway access. Have no illusions that you are in the city as you are in conference centre territory on the outskirts. We didn't breakfast so can't comment.
Disliked: Everything great as we didn't need access into Lyon city centre.
Nur Sun, 1 September 2024
Exceptional
Roger Mon, 19 August 2024
Very good
Craig Sat, 17 August 2024
Really enjoyed our time here!...
Liked: Close to bus stops making our commute easy as we went from city centre to stadium near by & then the return journey to the airport
Disliked: It is a bit remote with not a lot surrounding it but then again that’s not the hotels fault
Ilia Mon, 22 July 2024
Superb
Marie Sat, 13 July 2024
Great location, nice rooms, free...
Liked: Great location, close to airport. Comfortable rooms, quiet. Lovely breakfast where we could our own eggs!Accommodated vegan and dairy intolerant diets by adapting one of the meals on offer.
Disliked: The waiter who took our dinner order did not pass on our requirements so we ended up with the wrong food. Another waiter apologised and sorted it for us, but we didn't get an apology from the waiter who made the error.
Margarita Sun, 30 June 2024
Excellent customer service
Liked: The staff were exceptionally welcoming and friendly to us.
Greta Tue, 25 June 2024
Very good
Totsaporn Fri, 7 June 2024
Clean room and comfortable bed
Liked: Clean room and comfortable bed and close to McDonald’s. We booked this hotel because we went to the concert at Groupama Stadium and it’s only 10 minutes drive to get there.
Disliked: The hotel is outside of the city, so you will have to get a bus + tram (around 45 mins) to go in to the city centre.