Mercure Lyon Centre Beaux-Arts Guest Reviews
Write a review
1.4 miles from Lyon centre |
Write a review
James Fri, 28 March 2025
This is clean, comfortable and...
Liked: An excellent stay with really helpful staff
Valentina Tue, 25 March 2025
Good
Burak Tue, 11 March 2025
Downtown Hotel
Liked: the location was great and also staff was so friendly and helpful
Disliked: the room could be bigger
Sheira Mon, 10 March 2025
Very good
Antonio Sun, 9 March 2025
Exceptional
Kay Sat, 8 March 2025
We enjoyed our stay and...
Liked: The staff were fabulous and friendly always. Not far from Gare de Lyon which is convenient heading south to Lyon.
Disliked: The rooms are quite small and have no fridge however, we were able to use a downstairs fridge.
Matthew Tue, 4 March 2025
Pleasant
Liked: Great location, nice rooms.
Disliked: There seemed to be some confusion about whether or not we had paid for the room (which only became clear at checkout point). This resulted in a 1,500eur deposit being taken.On check out, it become clear the that the mercure didn’t know that we were paid. Despite me showing my payment confirmation from booking.com and transaction on my credit card account, the staff member still seemed not to understand. This caused unnecessary stress and that I can understand it was the fault of booking.com.
Tricia Sun, 2 March 2025
Exceptional
Anonymous Sat, 1 March 2025
Nice stay in the centre...
Liked: Great location in the heart of Lyon, close to everything on foot . Clean rooms with everyday clean service . Friendly staff .
Disliked: No one helped us with our luggage even to put them in the elevator.
Prabhakar Tue, 25 February 2025
Disappointed and lower than ***
Liked: Location
Disliked: Small size, no office desk, no hot water, no toiletries,