Mercure London Staines-upon-Thames Hotel Guest Reviews
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Jemma Sat, 29 March 2025
Exceptional
Liked: Mugs in rooms too small love a good cuppa in the mornings but other than that beds were comfortable staff very pleasant lovely place to stay.
David Sat, 29 March 2025
Superb
Andrew Fri, 28 March 2025
Great hotel let down by...
Liked: Great hotel - clean and friendly staff - nice room overlooking the river
Disliked: In dispute about payments. The hotel took full payment for the stay as Mercure then charged me for a no show fee as OYO hotels. OYO refusing to accept responsibilty now escalated with Booking direct. OYO have just taken over from Mercure I gather. Make sure that you ask for a full receipt.
Veronica Fri, 28 March 2025
Staying without breakfast is good...
Liked: Comfortable room welcoming staff, parking,and location near town centre
Disliked: Breakfast is expensive
Lee Thu, 27 March 2025
if you like total quiet...
Liked: the staff were great, rooms clean and comfortable
Disliked: woken at just before 0400 by a delivery of bed linen for the hotel they made a hell of a lot of noise. it it had been 0700 this would have been fine. couldn’t get back to sleep
Tony Thu, 27 March 2025
Good
Germana Thu, 27 March 2025
Superb
Anthony Wed, 26 March 2025
Very good
Jodie Tue, 25 March 2025
Nice weekend break
Liked: Nice location beside the river with beautiful view.
Disliked: Balcony was attached to the next room so wasn’t comfortable leaving door open to observe the river view.
Derrick Tue, 25 March 2025
I just spent a night...
Liked: Their hospitality is top notch
Disliked: No call lines in rooms