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Mercure Hotel Kaiserhof City Center eeeef
Mercure Hotel Kaiserhof City Center, Kaiserstrasse 62, Frankfurt
Area: Central Station South - Riverbank - City Center
(Map)
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (958 Ratings)
1.5 miles from Frankfurt centre
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Hotel Description
This 4-star superior hotel in central Frankfurt offers modern rooms and a 24-hour reception. Frankfurt Main Train Station and the Hauptbahnhof underground station are just 820 feet away. All of the Mercure Hotel Kaiserhof City Center's rooms include satellite TV channels a desk and Wi-Fi. A large breakfast buffet is available each morning in the Kaiserhof's breakfast room. There are also lots of cafés and restaurants within easy walking distance. The Mercure Hotel Kaiserhof is just 1 underground stop from the Frankfurt Messe Trade Fair. The Museumsufer (Museum Embankment) can be reached in just 15 minutes on foot.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Trouser press
` Packed lunches
` Heating
` Fax/photocopying
` Snack bar
` Shared lounge/TV area
` On-site parking
` vending machine
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` Wine/champagne
` Fruits
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Contactless check-in/out
` Food delivery
` Electronic room key
` Audible alarm
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Soundproof rooms available
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services
` Allergy-free rooms available
` Room service available
` Takeout dining services available
` Parking available (charges may apply)
` Indoor parking (charges may apply)

Mercure Hotel Kaiserhof City Center Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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3.5

Good - 3.5 out of 5

Cody Tue, 5 November 2024

Good

Liked: location is good, not far away from train station, nearby with many restaurants.
Disliked: Due to flight issue need to check out early, not able to enjoy breakfast. However, hotel not even offering any take away box with food or drinks at all. As 4 stars, seems lack of detail service standard.

2.5

Fair - 2.5 out of 5

Lisa Mon, 4 November 2024

Hotel was nice, location was...

Liked: The property was nicely decorated and clean and facilities were good.
Disliked: Would not recommend the location, it felt very unsafe.

4

Very Good - 4.0 out of 5

Christine Sun, 3 November 2024

Great hotel, be careful of...

Liked: Rooms had everything we needed and breakfast was absolutely fabulous! Staff were very friendly and helpful! Close to the train station, so easy to access from the airport.
Disliked: Unsafe area with lots of drug users around. We only ever travelled in groups to and from hotel.

3.5

Good - 3.5 out of 5

Lachlan Sun, 3 November 2024

Good

Liked: Reassuringly high level of security for accessing the hotel. You need to scan your room card to enter the hotel (after 8 or 9pm), to proceed beyond the lobby and to activate the elevator.
Disliked: The neighbourhood is definitely not one where you want to stray from the main streets.

3.5

Good - 3.5 out of 5

Emerson Thu, 31 October 2024

Decent, secure but could be...

Liked: Well located, near nice food places and the train station.
Disliked: The toilet was not spotless as one would expect. That completely threw me off trusting the cleanliness of the place altogether.

5

Exceptional - 5.0 out of 5

Lorraine Wed, 30 October 2024

Exceptional

3.5

Good - 3.5 out of 5

Emerson Wed, 30 October 2024

Good

5

Exceptional - 5.0 out of 5

Mubarak Sun, 27 October 2024

Exceptional

3.5

Good - 3.5 out of 5

Charles Wed, 23 October 2024

Good

3

Pleasant - 3.0 out of 5

Raj Sun, 20 October 2024

Pleasant

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Mercure Hotel Kaiserhof City Center Kaiserstrasse 62, Frankfurt