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Mercure Hotel Dusseldorf City Center eeee
Mercure Hotel Dusseldorf City Center, AM Stresemannplatz 1, Dusseldorf
Area: Dusseldoft City Center North
(Map)
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (714 Ratings)
1.6 miles from Dusseldorf centre
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Hotel Description
This Mercure hotel is located in Düsseldorf city center just 984 feet from the main train station. It offers air-conditioned rooms a bar and a restaurant serving German cuisine. All rooms at the Mercure Hotel Düsseldorf City Center are nonsmoking and have satellite TV coffee/tea facilities and Wi-Fi internet access. The Mercure's Quatre Saison restaurant features a terrace and serves international and German food. The L'apero bar offers small snacks fine wines and locally produced Altbier (beer). The famous Königsallee shopping district is just a 10-minute walk from the Mercure Düsseldorf. The nearby Hauptbahnhof Underground Station provides a link to the trade fair in less than 15 minutes.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Water sports
` BBQ facilities
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Free Wi-Fi
` Hair/Beauty Salon
` Horseback Riding
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` French
` German
` Greek
` Italian
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Carpeting
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` Body thermometer available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Mercure Hotel Dusseldorf City Center Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

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1.5

Poor - 1.5 out of 5

M Sun, 1 December 2024

Verry disappointing and filthy…

Liked: Polite staff.
Disliked: It all began on the first night. I had checked in the day before to save time, as suggested in an email from the hotel. Upon arrival at around 5:50 PM (it was already dark outside), I was informed that there had been an issue with the booking. After a long journey, I just wanted to get to my room and get ready, but instead, I was told it would take 20 minutes to resolve the issue. This delay caused me to miss a dinner reservation I had carefully planned with my girlfriend a special evening we had been looking forward to.Instead of a proper solution, they initially offered us two single rooms, which was unacceptable for a couple. After much back-and-forth, they managed to find a room, but by then, the evening was already ruined.As soon as we entered the room, we realized things weren’t going to get any better. The main door didn’t open or close properly—it scraped against the carpet floor, requiring force to open and even more effort to close. Exhausted, we brushed it off, only to discover that the bathroom door had the same issue.Hoping to at least enjoy some fresh air, we opened the vents above the windows. This decision would prove to be a massive mistake. Thinking the problems so far were minor inconveniences, we decided to make the best of it. But the next morning, we woke up to a nightmare.Both of us had sore throats. When we opened the curtains to let in daylight, we were horrified. The room was covered in dust—thick, visible layers everywhere. The vents, which we had opened the night before, were caked in filth, looking as though they hadn’t been cleaned in years. Dust particles were floating visibly in the air, and the photo of my jacket captured how bad it was. Upon closer inspection, the dust wasn’t limited to the vents. It coated the bed frame, the closet, and even the lamps in the bathroom.

5

Exceptional - 5.0 out of 5

Jon Thu, 28 November 2024

Exceptional

4

Very Good - 4.0 out of 5

Patrícia Fri, 22 November 2024

Very good

2.5

Fair - 2.5 out of 5

Gurpal Tue, 19 November 2024

Passable

Liked: Good Location, Nice breakfast, nice bar, but a tiny room.
Disliked: Very small room.

4

Very Good - 4.0 out of 5

Andrew Fri, 15 November 2024

Very good

4

Very Good - 4.0 out of 5

Khaled Wed, 13 November 2024

Very good

5

Exceptional - 5.0 out of 5

Alina Wed, 13 November 2024

Decent choice

Liked: Very spacious and clean number, there were even enough space for our morning yoga. Has an electric kettle with free tea & coffee and a bottle of mineral water. Friendly personnel at the reception. Good location. Free wi-fi. In general - this number have had everything we needed and we were totally satisfied with it.
Disliked: Shower door at the bottom needs cleaning. The furniture is a bit outdated. Also we went for a walk in the morning before our check-out time, but when we've turned back - the card for the room has stopped working and we've needed to get to the reception to activate it again.

5

Exceptional - 5.0 out of 5

Yaqoub Sun, 10 November 2024

Exceptional

5

Exceptional - 5.0 out of 5

Ganapati Wed, 6 November 2024

Exceptional

4

Very Good - 4.0 out of 5

Chetan Thu, 31 October 2024

Nice hotel. near the station....

Liked: Great location. very good room. great staff.

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Mercure Hotel Dusseldorf City Center AM Stresemannplatz 1, Dusseldorf