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Mercure Hotel Berlin Zentrum eeef
Mercure Hotel Berlin Zentrum, Fuggerstr. 8, Berlin
Area: City Center - Tiergarten - Berlin Zoo
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3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (402 Ratings)
0.9 miles from Berlin centre
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Hotel Description
This 3 star superior boutique hotel is located on a quiet side street between Berlin's lively Schöneberg and traditional Charlottenburg districts. Located near the KaDeWe department store Memorial Church and the Kurfürstendamm shopping street it offers modern rooms and free Wi-Fi. Every room at the nonsmoking Mercure Hotel Berlin Zentrum Superior has a flat-screen TV with satellite channels and private bathroom. All rooms also include tea/coffee facilities. A rich breakfast buffet is served at the Mercure Hotel Berlin Zentrum Superior every morning. Fitted with designer furniture the bright hotel bar offers international drinks and small snacks. Reception is open 24/7. Rental bicycles are available for discovering Berlin by bike. A selection of restaurants shops and bars are within walking distance. Wittenbergplatz Underground Station is a 5-minute walk from the hotel providing a direct link to the ICC Exhibition Center Potsdamer Platz and Alexanderplatz on the U2 line.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Internet Access
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Water sports
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` mini bar
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Radio
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Non-Smoking Rooms Available
` Parking Available
` Linens
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` Body thermometer available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Sleep comfort items
` Walk-in shower
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Alcoholic beverages available
` Accessible shower available
` Bicycle rental (charges may apply)
` Parking available (charges may apply)

Mercure Hotel Berlin Zentrum Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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3

Pleasant - 3.0 out of 5

Shalim Tue, 5 November 2024

Pleasant

Liked: Good location, Angolan Housekeeper was super friendly and welcoming. Good for short stays!I think Marie from the reception was cool and friendly.
Disliked: Unfortunately we did have a problem when I arrived that I was first given a twin room and then when the lady changed it, I was given a dirty room with dirty glasses everywhere. The problem did get solved however but they need to be organised to avoid the embarrassment. They don't have a main light on the ceiling so you may find it quite dark and that you'll have to use the lamps during the day.

0.5

Poor - 0.5 out of 5

Graham Mon, 14 October 2024

Auful

Liked: Was awful and I have send a complaint that has also been ignored which sums up the whole experience that it was so far below expextations and also questionable whether it complied with all safety regulations
Disliked: Arrived at the hotel early on Friday and was aware that I was early and check in would not necessarily be an option and told 3pm was check-in - On checking out people were being offered an early check in for £25.00 however this was not even an option on FridayWhen I arrived back at the hotel there was concerns that people where picking up luggage with no luggage tickets and we arguing they had not received any so the reception allowed them just to choose there bags which offered no assurance my bags were being stored in a safe mannerObviously, your policy on cleaning of rooms was explained and I am yet to understand this in way that you only get your rooms cleaned if you book this in by 10am, I am aware your explanations but this was most definitely not followed in process. With no reason for do not disturb signs as i had requested no cleaning, on the Saturday I realised someone had been in my room and emptied to bin but did nothing else. This didn't happen on other days so again what was the explanation for this happening on the Saturday. On Monday morning a cleaner walked in without knocking when I was undressed and when challenged what he was doing he said it was to clean my room - why did this happen.I requested an iron and ironing board to my room which they explained there was only one in the whole hotel and it was downstairs and I really don's understand and felt completely unacceptable with an explanation that we didn't provide any because the rooms where two small.I asked to speak to a manager and was sent on a wild goose chase. They advised no managers were on duty over the weekend and if I had an issue then the best way to complain was via booking.com which was a very odd thing to say. They advised the General Manager name as Daniel but then on Monday this changed to your name.

3.5

Good - 3.5 out of 5

Ronald Fri, 11 October 2024

The only reason why I...

Liked: Location of the hotel was great as was the breakfast in morning.
Disliked: The lift was out of service for the entire time I was there and my room with luggage was on the 4th floor.

4.5

Wonderful - 4.5 out of 5

Olafur Wed, 9 October 2024

Superb

4.5

Wonderful - 4.5 out of 5

Rafaela Mon, 7 October 2024

Superb

Liked: The room was clean, comfortable beds, there was a big TV and the bathroom was good.
Disliked: The elevator was out of order.

4

Very Good - 4.0 out of 5

Willem Sun, 6 October 2024

Awesome little hotel , not...

Liked: Well , Was at a event very close by and it literally meet all my needs For where and what it is , great
Disliked: The single lift is ridiculously slow ;) stairs provide daily cardio ;)Shower poorly designed , flooded bathroom after each shower

2.5

Fair - 2.5 out of 5

Bosch Tue, 1 October 2024

It was ok

Liked: I liked the location of the hotel and the friendly helpful staff. the bar fridge and the airconditioner.
Disliked: the room is tiny. nothing like the pictures. The pictures show space between the bed and the counter top, but you can sit on the bed and touch the counter. the kettle is in the cupboard but there is no spare plugs on the counter so you have to boil the kettle next to the bed. The shower head is 15cm from the side wall in the bathroom so you are up against the wall to shower so wash outside the flow of water and then rinse off.

4.5

Wonderful - 4.5 out of 5

Tohir Tue, 24 September 2024

One of the best options...

Liked: The hotel had everything I needed: good location, cleanliness, comfort and safety. The breakfast was great, too. If you’re looking for a hotel in Berlin’s Schoenberg district, this is one of your best options.

5

Exceptional - 5.0 out of 5

Christian Mon, 23 September 2024

It was pleasant

Liked: Clean
Disliked: Restaurant should have coffee available not only during rest hours.

4

Very Good - 4.0 out of 5

George Fri, 20 September 2024

Very comfortable stay at a...

Liked: Amazing location, friendly staff
Disliked: On-site restaurant a little expensive, also there is one lift for the hotel which is quite slow.

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Mercure Hotel Berlin Zentrum Fuggerstr. 8, Berlin