Mercure Gold Coast Resort Guest Reviews
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Write a review
Stephen, Mango Hill, visiting People First Stadium Carrara Mon, 6 November 2023
Room OK - nothing flash, bog standard but pricey for what you get which is next to nothing.
Liked: King Bed.
Disliked: $35 for breakfast! Should be free or reasonably priced. Room coffee poor quality.
Stacey Sun, 17 November 2024
Good
Liked: Location, room view, undercover parking
Disliked: Lots of ants in the room, bed a bit too soft, waited for too long in queue to check in. Milk in fridge was frozen.
Yurn Sat, 16 November 2024
Not coming back
Liked: No much
Disliked: Room and facilities
Jules Fri, 15 November 2024
Lovely place to stay, not...
Liked: Located near a golf course, so had a lovely view, the outside dining area backed on to the course! Very peaceful!Breakfast was included in the price, which was a buffet style menu with plenty of choice for kids and adults alike.We went as a family to make memories before it was too late, but due to a misunderstanding/miscommunication earlier in the year, only 4 people were booked not 5. The staff went out of their way to help rectify the booking error even though they were fully booked due to the Pearl Jam concert. This was really appreciated! Thank you
Tracey Fri, 15 November 2024
Staff were great
Liked: Staff were great
Disliked: Staff were great
Maree Fri, 15 November 2024
Terrible
Liked: The rooms are atrocious. We had a massive leak in shower, whole room had a mouldy smell, really old dated and just awful room. And we paid $460 a night to see a concert was utterly terrible.
Disliked: The pool
Claire Fri, 15 November 2024
Lovely
Bec Fri, 15 November 2024
Exceptional
Valmai Fri, 15 November 2024
Lovely grounds very clean and...
Liked: Clean and very impressed with the property
Disliked: Everything was great
Karen Fri, 15 November 2024
Average
Liked: It was clean
Disliked: Whilst I had booked a king resort spa room I was informed upon arrival that the room type was not available. Ended up in a basic room at the same overrated price. Extremely noisy. Wanted to have a nice relaxing dinner in the restaurant and there were cars revving engines due to a graduation/formal ceremony. Staff did not acknowledge the issue.Not enough car parks for guests had to park on road and carry luggage.
Martin Fri, 15 November 2024
Good