Superb

Passable

Liked: Staff were helpful. Room was comfortable but very noisy due to other intoxicated parties coming up late and having no consideration for other guests who may have been asleep. Not much sleep that night. Perhaps hotel could have some quieter rooms for residents in future.

Good

Exceptional

Excellent staff, good location.

Liked: Staff were all very helpful and friendly. Bedroom was very hot on day of arrival, and despite turning off the radiator and opening the window it remained hot all night. Second night was much cooler and more comfortable. WiFi connection was poor the first night, better on the second.

Won’t be returning

Liked: Staff are fabulous and restaurant served lovely food
Disliked: Room was terrible, dated bathroom, cobwebs in corners of the room, carpet looked like it hadn’t been cleaned or vacuumed in a long time. The remote control for the TV was disgustingly dirty and the fan in the room was not usable due to the thick dust that has accumulated on it.

Very good

Liked: Nice, quiet location. Well-proportioned, clean and well maintained rooms.Helpful staff.
Disliked: General feeling that the hotel was understaffed. Although the staff were always happy to help, it took almost as long to find them as it took to solve the issue.The restaurant is very expensive for the quality of its menu and the portions are on the small side.

Delicious breakfast

Liked: The check in was excellent with Sol.She was just so welcoming and good fun.Thank you!Breakfast was really good…and I’ve had a lot of hotel breakfasts! I particularly enjoyed the fresh fruit and yogurt. Of course I then tucked into a full English. Yummy.Our room was spacious and clean, so what more could we want?If I was in the area again I would return.
Disliked: There was a power cut and WiFi vanished. This was not the hotels fault.

Very good