Good, but ground fllor rooms...

Liked: Locationcomfy bed
Disliked: Shower temperature couldn't be adjusted.Extractor in bathroom came on an off throughout (but not on when showering)

Superb

Good location well appointed rooms....

Liked: Good location well appointed rooms
Disliked: nothing

Way below what it should...

Liked: Nothing to report on this
Disliked: Hostile reception dirty room blood on carpet mould on windows. Check in process very difficult due to the fact the gentleman on resection had no people skills or manners what so ever really really hostile. I have used the place a number of times and it’s always been good. But after a late night at the hospital we decided to just crash at the hotel as it’s always been good. I won’t be coming back after the check in process leaving a bad start we thought we would just get to the room and get some rest. The room was dirty unkept and mouldy with pictures attached topped off with blood on the carpet and hair in sink and toilet seat.

Excellent location

Liked: It was really child friendly & the location was perfect. All of the staff were lovely.
Disliked: Nothing

Pleasant

Liked: With in walking distance from the city centre, staff lovely and friendly.
Disliked: Room was far too warm even with the so called air con on. Beds were uncomfortable and the room was very stuffy.

Superb hotel in a great...

Liked: Location with easy access to the city centre. Staff are very friendly and helpful.
Disliked: Pillows are not comfortable. Having to pay for the leisure centre.

Very pleasant

Liked: Spa , the boy who fronted the pool was so nice, and recommended lovely places to eat,
Disliked: Paying £15 to park

Very good