Mercure Exeter Southgate Guest Reviews
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Write a review
Sophie Mon, 3 February 2025
Pleasant
Liked: Room was clean
Disliked: Before arriving the communication from the hotel wasn't satisfactory regarding if the room had a double or single bed. I asked the property and they responded to the message but didn't answer my question, I had to follow up twice to get confirmation. We only stayed for one night but there was only one towel for two people. I did ask reception for a second towel and they said they would put one in the room, unfortunately they didn't do this. The bathroom door was in bad condition and the carpet in the bedroom was also worse for wear. For the price of the hotel I would expect a better stay.
Chris Mon, 3 February 2025
Good
Liked: The bed really comfortable and the staff were really friendly
Joseph Mon, 3 February 2025
Very good
Mark Mon, 3 February 2025
Pleasant
Liked: Location
Disliked: Staff not helpful , paying extra for so many things
Mary Mon, 3 February 2025
Very enjoyable
Liked: Fantastic location, we could easily and safely walk to every where we wanted to go.
Fitzgerald Mon, 3 February 2025
Disappointing
Sarah Mon, 3 February 2025
Lovely room
Liked: Rooms were nice excellent shower facilities and large bed - easy accessible and great location 5 minute walk and your in the city centre near the cathedral.
Disliked: Wasn’t clear there is a charge to use the pool until after booking and as this was the reason chose the hotel was a little frustrating.
Nate Sun, 2 February 2025
Superb
Myfanwy Sun, 2 February 2025
Ideal for one night, comfy...
Liked: Beautiful decor and great facilities
Disliked: A bit annoying to be told after booking that the leisure suite was extra
Patricia Sun, 2 February 2025
Mixed feelings about this stay
Liked: Location central for what we wanted
Disliked: No heating in bathroom, towels weren’t warm, bed was uncomfortable pillows not comfy at all