Mercure Exeter Southgate Guest Reviews
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Karl Tue, 15 April 2025
Pleasant
Donna Tue, 15 April 2025
Good
Sally Mon, 14 April 2025
Very good
Lenihan Mon, 14 April 2025
Never again!
Liked: A family hotels shouldn’t charge for the pool, no toothbrush etc…
Disliked: It has changed!
Andrew Mon, 14 April 2025
Good
Liked: The gym facilities, the room was big and bed comfortable
Disliked: Cleaning of rooms takes ages, was done after 4 pm on the first day (after being out of the room for more than 7 hours). When I asked about a shoe mitt, they didn't even have it.
Hariharan Mon, 14 April 2025
Excellent
Liked: All facilities
Disliked: The reception does not pick up calls
Brian Mon, 14 April 2025
Lovely hotel with excellent facilities
Liked: Staff, cleanliness, facilities were all excellent. Sure, the leisure facilities could be included in the price, but it would only be added to the hotel cost. Nice stay and would use again when next in the area.
Hazel Mon, 14 April 2025
Poor quality beds and tired...
Liked: We booked two family rooms , the decoration of the room were tired. The bed was the most uncomfortable bed I have ever slept in. My partner left not having slept for two nights and now has a bed back . We could not Waite to get home to are own bed. We were in Exeter for a family wedding the location to the town centre was good because we could eat out . The breakfast was what I can only describe as like eating rubber , the eggs were pre cooked and left under a heat lamp , bacon chewy and over cooked , sausage pale . Cheep sliced bread , carton juice , staff were friendly but nothing outstanding .
Sharon Mon, 14 April 2025
Overall great break away
Liked: Excellent location and nice facilities
Disliked: Free use of pool and facilities not available
Kate Sun, 13 April 2025
Wonderful one night stay just...
Liked: Alice on reception was wonderful. So friendly & professional. Nothing was too much trouble for her, she made our stay extra special. She is a credit to your company and she should be recognised for you her exceptional customer service.