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Mercure Exeter Southgate eeee - 0745 127 3975
Mercure Exeter Southgate, Southernhay East, Exeter -0745 127 3975
Area: Exeter
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BOOK ONLINE OR CALL - 0745 127 3975
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (2203 Ratings)
0.4 miles from Exeter centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
Mercure Exeter Southgate Hotel is located in central Exeter with views over the historic old cathedral. It offers a health and fitness center with an indoor swimming pool and a gym. Mercure Exeter Hotel also has a sauna and a whirlpool spa. Each of the hotel's rooms features Freeview TV and facilities for making tea and coffee. There are also a number of interconnecting rooms available. The Terrace lounge bar has a secluded patio while The Gate House Restaurant offers elegant dining. Traditional Devonshire afternoon tea is also served. It is just a 5-minute walk from the hotel to the shops and restaurants of the city center. Busses are available along the High Street and Exeter Central Rail Station is 10 minutes' walk away.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` BBQ facilities
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Hungarian
` Italian
` Latvian
` Polish
` Portuguese
` Romanian
` Russian
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` yoga room
` Sofa
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` Body thermometer available
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Soundproof rooms available
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Mercure Exeter Southgate Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

Write a review

3

Pleasant - 3.0 out of 5

Karl Tue, 15 April 2025

Pleasant

3.5

Good - 3.5 out of 5

Donna Tue, 15 April 2025

Good

4

Very Good - 4.0 out of 5

Sally Mon, 14 April 2025

Very good

0.5

Poor - 0.5 out of 5

Lenihan Mon, 14 April 2025

Never again!

Liked: A family hotels shouldn’t charge for the pool, no toothbrush etc…
Disliked: It has changed!

3.5

Good - 3.5 out of 5

Andrew Mon, 14 April 2025

Good

Liked: The gym facilities, the room was big and bed comfortable
Disliked: Cleaning of rooms takes ages, was done after 4 pm on the first day (after being out of the room for more than 7 hours). When I asked about a shoe mitt, they didn't even have it.

4.5

Wonderful - 4.5 out of 5

Hariharan Mon, 14 April 2025

Excellent

Liked: All facilities
Disliked: The reception does not pick up calls

4.5

Wonderful - 4.5 out of 5

Brian Mon, 14 April 2025

Lovely hotel with excellent facilities

Liked: Staff, cleanliness, facilities were all excellent. Sure, the leisure facilities could be included in the price, but it would only be added to the hotel cost. Nice stay and would use again when next in the area.

2

Disappointing - 2.0 out of 5

Hazel Mon, 14 April 2025

Poor quality beds and tired...

Liked: We booked two family rooms , the decoration of the room were tired. The bed was the most uncomfortable bed I have ever slept in. My partner left not having slept for two nights and now has a bed back . We could not Waite to get home to are own bed. We were in Exeter for a family wedding the location to the town centre was good because we could eat out . The breakfast was what I can only describe as like eating rubber , the eggs were pre cooked and left under a heat lamp , bacon chewy and over cooked , sausage pale . Cheep sliced bread , carton juice , staff were friendly but nothing outstanding .

4

Very Good - 4.0 out of 5

Sharon Mon, 14 April 2025

Overall great break away

Liked: Excellent location and nice facilities
Disliked: Free use of pool and facilities not available

5

Exceptional - 5.0 out of 5

Kate Sun, 13 April 2025

Wonderful one night stay just...

Liked: Alice on reception was wonderful. So friendly & professional. Nothing was too much trouble for her, she made our stay extra special. She is a credit to your company and she should be recognised for you her exceptional customer service.

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Mercure Exeter Southgate Southernhay East, Exeter