Mercure Dartford Brands Hatch Hotel & Spa Guest Reviews
Write a review
Write a review
Leanne Mon, 18 November 2024
Perfect location for xmas shopping...
Liked: Price we paid. Room service Comfort of bed.
Disliked: The heating system was whirring all night and kept me awake. This was such a shame as we had turned ours off because of the noise but the rooms around us must have had theirs on. The curtains made the room pitch black so it would have been a great nights sleep if it weren't for the heating keeping me awake.
Mark Sun, 17 November 2024
Enjoyable
Liked: Good location. Clean, tidy and very friendly staff.
Apio Sat, 16 November 2024
Wonderful and absouletly worth the...
Liked: Everything, very amazing hotel
Disliked: The rooms are very cold
Matthew Fri, 15 November 2024
Good reliable stay, will be...
Liked: Hotel staff very nice and friendly, great bat
Disliked: Bathroom could've done with a more thorough clean like the sealant around the shower had a few spots of mould
Mark Fri, 15 November 2024
Exceptional
Sonny Thu, 14 November 2024
Bad
Disliked: My heating in my room didn’t work it was freezing my partner was awoken by this
Amanda Thu, 14 November 2024
Superb
Liked: Very pleasant staff & environment..very clean
Ian Wed, 13 November 2024
Ok
Liked: Heating had broken in restaurant
Disliked: That the staff knowing at 4pm the restaurant was blowing cold air did not make other arrangements for dinner venue
Susan Tue, 12 November 2024
Superb
Graham Mon, 11 November 2024
Very poor
Liked: The two free drinks voucher
Disliked: Very dated privilege room! Very bad lighting in the room. Heating only put out cold air . They could not fix it .A electrical fan heater worked off and on .For a £ 154 .00 a night that was a joke .won't be going back again.