Good

Liked: I do like the Mercure Darlington, the staff are all good and helpful

Good

Comfortable, friendly staff and great...

Liked: The room are nice and comfortable, and it was a central location
Disliked: The breakfast was sub- standard, there was no bacon or eggs. The waitress offered to make us some but they came out snotty and inedible. The waitress said she would take our breakfast off the bill but she didn’t. I am very angry about this

Passable

Liked: Very poor breakfast, limited selection and a lot of items had run out by 8.45. coffee machine stopped working but no one available to fix it for 15 minutes. Room was fine, clean and comfortable but the safe was broken and only two sachets of coffee, no water, no biscuits.

Superb

Good location and nice staff....

Liked: Staff were particularly nice. The bed was clean and comfortable
Disliked: The lift didn’t work and I have ankle problems. This is ongoing for over a year when you find when you research reviews which I wish I had done. The pigeon deterrents are broken and outside the detritus outside windows are horrible. The decor is very tired and grubby and repairs badly done. The toilet seat literally did not fit. Torn shower curtain, chipped bath, peeling sealant, frayed lumpy carpets etc

Good

Exceptional

Liked: Room was fantastic clean spacious and tbf didn't want to leave

It was great for the...

Liked: Location was great
Disliked: The bed was small and uncomfortable