Very good

Liked: Tv didnt work in one of our rooms, we only stayed for 1 night so didnt bother getting it fixed

Exceptional

Very good

Good for an overnight stay.

Liked: Clean, tidy and practical for one night. Probably a little expensive but at Christmas, it was something we could live with. Beds were great. Pay tv was good.
Disliked: Bathroom was ok- a shower over a bath is fine but a walk in shower would be better because I had older relatives with us. Possibly it said so in the description but it was not expected.Pool shut at 6pm. In summer, that seems early and we were not able to use it.

Mercure. Newcastle

Liked: Staff friendly and very willing to help. Very happy and giving great advice.Pool was great Reception staff super friendly especially April (think this was her name, long blonde hair)
Disliked: Breakfast was good but a lot of missing stuff. A Buffett is supposed to be plentiful but a lot of containers were empty and we had to wait for more to be cooked. Coffee pots almost empty, only 1 poached egg, no hash browns, pancakes and waffles were nearly cold. This is the only part of the stay that wasn't good and we didn't have breakfast again. What food was available was lovely.

Good

Fine for a short stay

Liked: The staff were really lovely, accommodating and cheerful.
Disliked: The room was just a little shoddy, I was expecting something more updated

Very good

Was a nice place to...

Liked: Clean