Never to be repeated

Disliked: Paying for parking (10 pound), no bathroom products in bottle. Distinctly average effort.

Exceptional

Passable

Liked: Check in was smooth, ask for extra pillow which was provided.
Disliked: Ask check in staff for breakfast price which she didn't know and later on ask restaurant staff and they had to check.There was no tea bags in room, sugar sachets on floor, very dim lights in bedroom and no heating in bathroom.

Pleasant

Comfortable modern hotel.

Liked: Modern decor and interiors, quiet corridors and room felt private. We paid for a double room rather than ‘premium king size’ but had a king size bed anyway!
Disliked: The heating didn’t work in our room. The staff forgot our room number when we asked them to fix it. No alternative room available so we were given an electric heater which was adequate.

Passable

Not great but not terrible!

Liked: Comfortable double bed View of the car parkFriendly staff Warm rooms
Disliked: Dirty plates/glasses on the hall way. Unpleasant stains on the chairs and walls. Mold around the windows. Paid £109 for one night which is expensive for a budget hotel. Additional parking charge £10 per night.

Very comfortable

Liked: The staff were very friendly and welcoming. The room was clean, bed was huge and very comfortable. Although the hotel is very close to the motorway,we could hardly hear the traffic. The breakfast was very good and there was plenty of choice. Will definitely stay at this hotel again.

Very good