Good

Liked: Room was lovely felt very high end.
Disliked: Going off the website said there was parking. When got there was full and had to pay £40 to park 5 min walk away in a car park

Disappointing for the money breakfast...

Liked: Location
Disliked: Had to sign up to a app before I could check in despite being a member already. Very annoying. Room had no draw space had to live out of our suitcases. Carpet was dirty and room wasn't made up until late afternoon when we were resting up.

Ok thank you

Liked: A cooked breakfast was tasteless!

Very good

Exceptional

Liked: Everything was excellent, all staff very polite and helpful.
Disliked: There was nothing to dislike.

Ok stay if it’s on...

Liked: Main lobby, bar area and breakfast room lovely and modern. Very clean! Lovely breakfast selectionStaff 10/10, all happy and helpful Check-in was really easy Room was ok needs attention and a deep clean
Disliked: -Dated corridors with a funky smell -room 260 carpet disgusting -cracked sink in bathroom -the mattress was falling apart - realised at 1am the top wasn’t attached to the sides so you could see the springs. -no plugs near the bed

Superb

Vey average

Liked: Good location
Disliked: Vey tired & needs updatingNot overally clean

Exceptional

Liked: The staff were excellent
Disliked: Breakfast was very average