Exceptional

Superb

Very good

Liked: Sol and the staf

Exceptional

Great staff, tired hotel.

Liked: The staff were brilliant and really helpful, but the bathroom stank of dirty stale water, the duvet cover was old and torn at the seem, pillows were lumpy, and there was no natural light in which to apply make-up. I'm sure staff and visitors alike would appreciate a little more investment by the owners. And whilst it was partially on a closed road, the location was very central, which was a plus.

Good parking.

Liked: Breakfast was fine. Staff were fine.
Disliked: As four trying to be a 4* Hotel. Broken mirror in my room, flashing fire alarm above the bed, very noisy with the traffic, and it’s supposed to be tripled glazed windows. Trust me , you can hear every vehicle except electric. Glue stuck on the desk in room, lamp on the desk not working, towel radiator had a cap hanging off it. Room service non existent. We tried 15 times. Eventually we had to go down to reception and complain about it. And order there. Food was shocking, 8oz steak was more like 5oz served with 4 tomatoes and chips £27 which was a joke. Having photos everywhere , of a so called chef, is not the same as if he was cooking. Still waiting for the refund on my £100 room service hold. And don’t have plants over hanging your breakfast bar. They just collect dust. And don’t serve with chipped plates.

Exceptional

Liked: Comfortable and quiet
Disliked: Not enough milk

Exceptional

Exceptional