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Mercure Bordeaux Chateau Chartrons eeee
Mercure Bordeaux Chateau Chartrons, 81 Cours Saint-Louis, Bordeaux
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3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (533 Ratings)
1.7 miles from Bordeaux centre
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Hotel Description
Mercure Bordeaux Chateau Chartrons is located in the old wine trade district just 5 minutes' drive from Bordeaux City Center and 2.8 mi from New Bordeaux Stadium. It offers elegant rooms and a furnished terrace. The spacious air-conditioned guest rooms are decorated in a contemporary style. They are well equipped with modern comforts including satellite channels on a flat-screen TV free Wi-Fi access and private bathrooms. The restaurant is now called the Winter Garden. It offers dinners and dinners and not breakfasts.... The cuisine is not 'traditional French' but: a contemporary cuisine based on fresh and seasonal products with multicultural notes. All in a tropical setting. And finally following its renovation this restaurant no longer has a terrace. Private garage parking is provided at an additional cost. Mercure Bordeaux Chateau Chartrons is close to the banks of the River Garonne and just a 15 minute walk to the CAPC Modern Art Museum.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Hiking
` Heating
` Wheelchair accessible
` On-site parking
` mini bar
` telephone
` alarm clock
` blackout curtains
` 24-hour security
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Spanish
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` gift/souvenir shop
` taxi service
` Electric vehicle charging station
` Smoke alarms
` Bicycle parking
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Soundproof rooms available
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Mercure Bordeaux Chateau Chartrons Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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2

Disappointing - 2.0 out of 5

Cabby17 Tue, 1 April 2025

Disappointing

Liked: The hotel had a car park.
Disliked: The fridge in the room didn't work as the plug could not be plugged in as the socket was hanging dangerously out of the wall. The shower had no pressure and did not spray properly- was blocked. The air-conditioning was ser so high that we had to keep the windows open. The shower floor was very dirty!!

4.5

Wonderful - 4.5 out of 5

Eliott Sun, 30 March 2025

Superb

2.5

Fair - 2.5 out of 5

Steven Sun, 30 March 2025

Good location but hotel let...

Liked: This hotel has all it needs to be good but in delivery, it just does not work. Rooms are reasonable sized but the beds have a plastic mattress protector. Add to this the fact that even having the air conditioning on maximum call all night, we could only get the temperature down to 24 degrees. Amenities are cheap (paper cups for tea and coffee and towels that are small and have clearly had many wash cycles).The location is good but a lack of maintenance and cheap fittings deliver a less than satisfactory experience

4

Very Good - 4.0 out of 5

Claire Mon, 24 March 2025

Great location

Liked: Location for what where we wanted to go fabulous. Check in easy- lovely staff.Beds comfy & shower was super powerful!
Disliked: Ability to regulate temperate in room impossible- propped open window all the time as it was so hot

3

Pleasant - 3.0 out of 5

Sue Sun, 23 March 2025

Pleasant hotel with good facilities...

Liked: Nice area in the Chartrons with a bus stop into the city centre just outside the hotel. Great big comfortable beds. Very friendly and helpful staff. Spacious room.
Disliked: The rooms were quite dark and the towels were very thin. No bathrobes even though our room was a superior double. One bottle of water between 2 people for a 2 night stay.

5

Exceptional - 5.0 out of 5

Owen Wed, 12 March 2025

One of the best stays...

Liked: Everything excellent. Parking garage

4

Very Good - 4.0 out of 5

Jonathan Mon, 10 March 2025

A great chain of hotels....

Liked: Location was great (might have preferred closer to centre as we walked to the rail station to view a plaque my wife organised); food was great; staff were great.
Disliked: Beer was a little pricey.

4

Very Good - 4.0 out of 5

Emma Mon, 24 February 2025

Very good

4.5

Wonderful - 4.5 out of 5

Michael Mon, 17 February 2025

Superb

Liked: Staff very helpful, Plenty of varity for breakfast, Room was comfortable and very cleanAlso bonus of underground car park
Disliked: N/A

5

Exceptional - 5.0 out of 5

Gina Mon, 17 February 2025

Exceptional

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Mercure Bordeaux Chateau Chartrons 81 Cours Saint-Louis, Bordeaux