Mercure Birmingham West Hotel Guest Reviews
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Write a review
Mztomi Fri, 15 November 2024
Very good
Janine Fri, 15 November 2024
Disappointed
Liked: Has a good location
Disliked: I was situated on the ground floor by the spa and the rooms are dark and dingy. Everything was worn down and there was hair in my sink from previous guests
Azher Fri, 15 November 2024
Exceptional
David Thu, 14 November 2024
Very good
Suzanne Thu, 14 November 2024
Very good
Vishwa Wed, 13 November 2024
All went well
Liked: Good value for money - location perfect next to the motorway - Nice breakfast spread especially on the warm food option and the best omelet I had in my life with a lot of vegetables - Kudos to the chef in the morning kitchen who spend sometime on that tasty omelet.
Disliked: all good - unnfortuantely dining closes at 9pm, so we got only a pizza afterwards.
Paul Tue, 12 November 2024
Good
Liked: Staff were all friendly and helpful
Disliked: Breakfast was a bit of a disappointment… Watery scrambled eggs and beans plus tureens were practically empty and not checked…skin on sausage was so hard it asked me into the car park for a fight…
Chris Tue, 12 November 2024
Superb
Liked: NA
Disliked: NA
Eric Tue, 12 November 2024
Very good
Liked: The staff were really amazing
Samantha Tue, 12 November 2024
okay for short night stay,...
Liked: Nice sized room,
Disliked: Kettle didn't switch itself off, causing a lot of steam in the room, I didn't realise as I was taking a shower. There was a lot of settled dust on the lamp and on the wall, and cleaning products caused a pungent smell throughout the lobby