Very good

Liked: The staff were excellent. They were friendly, efficient and helpful - the hotel’s best asset for sure. Breakfast particularly good.

Loved it

Liked: Staff were totally wonderful and very accommodating.... customer service was excellent. Very comfy rooms all of our needs were met.

Great location in Arras!

Liked: Perfect location and extremely comfortable.

Great stay at a beautiful...

Liked: One of the best Mercure hotels we have stayed in terms of facilities. Just little things like a water dispenser on each floor, lots of books, board games and games like TT, chess and even an arcade with classic video games on it. The Reception area has great interiors. Room was nice. Location was just right to approach the city centre. Convenient parking. Staff,very helpful and friendly
Disliked: Nothing

A pleasant stay made great...

Liked: Splendid breakfast. Great choices and delicious
Disliked: Wi-Fi did not work.

Comfortable and clean, attentive staff,...

Liked: Well presented, clean modern room. Parking.
Disliked: The resturant food was dissapointing letting down the actual setting and staff

Superb

Exceptional

Liked: The staff were fantastic - as was everything else from the room to the location. Have stayed there before and will again. Great value for money. The staff deserve double pay every day.....

Great stopover in Arras

Liked: Staff and location
Disliked: Nothing