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Mercure Aachen Europaplatz eeee
Mercure Aachen Europaplatz, Joseph-Von-Gorres-Str. 21, Aachen
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4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (436 Ratings)
1.3 miles from Aachen centre
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Hotel Description
Quietly located near the Europaplatz junction of the A544 motorway this hotel offers quick access to Aachen city center and Aachen Main Station. It provides air-conditioned rooms an international restaurant and a modern bar. All rooms at the Mercure Aachen Europaplatz feature satellite TV a modern bathroom and free WiFi access. The air-conditioned La Source restaurant features a terrace and serves German and international food. Draft beer cocktails and a variety of snacks are available in the Mercure's Mephisto bar. In summer months guests can use the Mercure Europaplatz's outdoor swimming pool. There is also a children's playground for younger guests. The Ludwig Forum für Internationale Kunst (modern art museum) is just 1640 feet away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Children's playground
` BBQ facilities
` Table tennis
` Library
` Hiking
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` mini bar
` outdoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Kitchen
` Massage services
` Restaurant(s)
` Daily Housekeeping
` English
` Dutch
` French
` German
` Polish
` Portuguese
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Staff trained in safety protocol
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Alternative meal arrangement
` Kids safety features
` Outdoor recreational features
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
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Mercure Aachen Europaplatz Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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4.5

Wonderful - 4.5 out of 5

Ali Sun, 6 October 2024

Superb

4

Very Good - 4.0 out of 5

Cohen Tue, 1 October 2024

Totally was nice time to...

Liked: The rooms was clean
Disliked: Basic breakfast no more!

4.5

Wonderful - 4.5 out of 5

M-ols Mon, 30 September 2024

Superb

1.5

Poor - 1.5 out of 5

Samira Mon, 30 September 2024

Extremely overpriced!!!!!!

Liked: The Bed was comfortableThey had a cooperation with a big gym around the corner, where one had to pay an extra fee. No receipt unfortunately..
Disliked: I think it’s extremely overpriced!!!!! The pool is only for the summertime, which wasn’t written anywhere?! No gym at the property

2.5

Fair - 2.5 out of 5

Camille Sun, 22 September 2024

Passable

4

Very Good - 4.0 out of 5

G Sat, 21 September 2024

excellent would stay again

Liked: because we were late arriving the staff went a long way to help myself and my disabled son by managing to get us a late meal the girls in the kitchen/bar particularly wonderful
Disliked: bath towels are a pure excuse for towelsthin and tiny

2.5

Fair - 2.5 out of 5

Csaba Tue, 17 September 2024

Acceptable but not a ****

Liked: ugly hotel, simple and clean rooms with cheap furniture and empty fridge, comfy bed. acceptable but overpriced breakfast, no omlette/chef.
Disliked: nothing to complain about but NOT WHAT YOU EXPECT FROM A FOUR STAR HOTEL

5

Exceptional - 5.0 out of 5

Gurnoor Thu, 5 September 2024

Lovely

Liked: Everything, Lovely staff, neat and tidy rooms, open big parking
Disliked: Just a suggestion the breakfast price is very high may be you can reduce it a bit.

5

Exceptional - 5.0 out of 5

Jason Sun, 1 September 2024

Exceptional

1.5

Poor - 1.5 out of 5

Alberto Fri, 30 August 2024

Don’t stay here

Liked: Only the small pool outside,nothing comparable to the pictures posted on the site.
Disliked: The rooms,the dirts of the rooms and the corridor. Having to deal with such a strong smell of vomit the entire stay,right outside my room. My bathroom with a leakage. The most uncomfortable additional bed/couch in the room where my wife and one of our kid slept. I would really feel ashmed,i’m talking about an hotel pretending to be a 4 star. The non speaking english staff. Only 1 guy out of the 7 employee i have to dealt with. Location is not downtown as it says on the website but 35 mins walking distance from it. And i could go on and on for awhile but i want to stop here. Not suggested at all anyway.

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Mercure Aachen Europaplatz Joseph-Von-Gorres-Str. 21, Aachen
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