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Mercure Aachen Europaplatz eeee
Mercure Aachen Europaplatz, Joseph-Von-Gorres-Str. 21, Aachen
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4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (446 Ratings)
1.3 miles from Aachen centre
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Hotel Description
Quietly located near the Europaplatz junction of the A544 motorway this hotel offers quick access to Aachen city center and Aachen Main Station. It provides air-conditioned rooms an international restaurant and a modern bar. All rooms at the Mercure Aachen Europaplatz feature satellite TV a modern bathroom and free WiFi access. The air-conditioned La Source restaurant features a terrace and serves German and international food. Draft beer cocktails and a variety of snacks are available in the Mercure's Mephisto bar. In summer months guests can use the Mercure Europaplatz's outdoor swimming pool. There is also a children's playground for younger guests. The Ludwig Forum für Internationale Kunst (modern art museum) is just 1640 feet away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Children's playground
` BBQ facilities
` Table tennis
` Library
` Hiking
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` mini bar
` outdoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Kitchen
` Massage services
` Restaurant(s)
` Daily Housekeeping
` English
` Dutch
` French
` German
` Polish
` Portuguese
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Staff trained in safety protocol
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` balcony/terrace
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Alternative meal arrangement
` Kids safety features
` Outdoor recreational features
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
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Mercure Aachen Europaplatz Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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3.5

Good - 3.5 out of 5

Marek Fri, 28 March 2025

Good

Disliked: You have to pay an extra dozen euros for parking

4

Very Good - 4.0 out of 5

Eduardo Thu, 27 March 2025

Very good

4.5

Wonderful - 4.5 out of 5

Csaba Tue, 18 March 2025

Superb

4.5

Wonderful - 4.5 out of 5

Csaba Sun, 9 March 2025

Superb

5

Exceptional - 5.0 out of 5

Luca Sat, 8 March 2025

Exceptional

3.5

Good - 3.5 out of 5

Veriko Wed, 26 February 2025

Good

4.5

Wonderful - 4.5 out of 5

Kiril Fri, 21 February 2025

Superb

4.5

Wonderful - 4.5 out of 5

Abu Thu, 13 February 2025

Superb

4

Very Good - 4.0 out of 5

Nichola Sun, 2 February 2025

Very good

Liked: Service and friendliness of staff could not be faulted
Disliked: Rooms a bit too hot over night

3.5

Good - 3.5 out of 5

Diana Wed, 29 January 2025

Our stay in Aachen

Liked: The staff from the restaurant was friendly and welcoming. Kudos to Natalia, for her excellent service during the breakfast buffet! The reception staff was helpful and also friendly. The breakfast was delicious and well-sorted. The hotel has a relaxing view from the restaurant, where there is an outdoor area with a pool.
Disliked: Unfortunately, the room we got first had hair on the bed sheets. Very obvious long and short hair. After informing to the receptionist, we got a new room. The rooms had one additional pillow. My dad took it and then we had another incident again. The pillow had two dry blood drops. I told to the reception the next day. It was not nice to have this experience in a 4-stars hotel, especially a brand from Novotel. The reception addressed our problem and apologized to us. Housekeeping changed the pillow.Not mandatory to have but body lotion would have been nice as an amenities (the hotel can provide other amenities per request)

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Mercure Aachen Europaplatz Joseph-Von-Gorres-Str. 21, Aachen
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