Very good

Liked: Nicr
Disliked: Bedroom furniture

Was ok but lacked on...

Liked: Room was nice Breakfast was ok could have more choice on the continental
Disliked: No jacuzzi or if there was it wasn't working Was told there was a hot tub for extra charge but wasn't stated when we booked

Very relaxing and peaceful

Liked: Really nice, smelled amazing when walking in. Very clean
Disliked: Our room didn’t have plugs by a mirror so we had to take the mirror off the wall and put it on the ironing board by the plugs but everything else was beautiful

Exceptional

Very good

Superb

Nice stay but missing a...

Liked: The staff were friendly and helpful and it was a good location to enable us to walk into Falmouth. The shared facilities looked good.
Disliked: The room was good upon first impression, but the more you used it the dirtier and more dated it became. Things such as stains on the bath robes, a long hair left on the bath, mismatched and mildly damaged furniture, dirty looking carpets, and dust in the corners of the bathroom and bedroom. Also things like there was coffee and milk, but no tea bags in the room. Or two mugs but no glasses. There was also no information about the hotel and facilities as check in was done by ourselves and there was no leaflet or guide in the room for information such as breakfast time or pool hours. I could find this online but would have preferred it was on paper.

Underwhelming and unwelcoming. Not suitable...

Liked: Bed comfortable, breakfast well cooked.
Disliked: No parking available or disabled parking at all, despite request 3 times before arrival. No attempt to cater for any physical disabilities of guests in the hotel or grounds. No reception or greeting on arrival, just computer and waiting for someone to give us a key. No welcome folder with any information or wi-Fi code. Dangerously scolding bathroom towel rail. Only provided 1 tea bag, 1 flannel and 1 hand towel for 2 guests. Could not close bathroom door as frame was too small for it. No hooks in room or bathroom or bedroom to hang anything on. Dangerous bedside light with bare cable. Trip hazard rug in room underneath furniture. Whicker chair in room too uncomfortable to sit on with no cushioning. Safe in room locked with no instructions with it. Pool small and cold. No sauna or jacuzzi which is pictured online. Pool/gym changing rooms and showers unpleasant, unclean with no working secure lockers. No shampoo/ conditioner provided. All showers were rain showers, not hand held ones so needed to get hair wet in every shower. Very few staff around to speak to. Limited buffet breakfast options and juice was not fresh, but carton cheap type.

Great location, great service and...

Liked: I’ve stayed here several times and like the location, ambience and the staff service is excellent. So good to be greeted by someone on reception this time.