Fabulous location, wonderful staff and...

Liked: The staff were amazing and the view from the Level lounge outstanding.

Very good

Good

Liked: staff were very friendly on the at the top level and helpful
Disliked: the hotel shows that rooms are all with air-condition but the shock was when i reached all AC were shifted to heaters!! i couldn't sleep at the first night until they provided me with small fan for the next night also no one helps you to drop your bags after 11 pm and before 7 am which is something that is not expected from a good hotel

Disappointing to know for the...

Liked: Room was decent and clean
Disliked: For the price we are paying, I can’t believe they don’t even provide complimentary water

Great staff especially a woman...

Liked: Location, breakfast, new,

J&B from Ireland

Liked: Staff were excellent. We got an upgrade to Level.... it was very good there with the staff again excellent. The location was really good and we got good advice from reception staff. It was our first time in Granada and the staff organised a visit to the Alhambra....we will be back again. We recommend this Melia Hotel, 👌 J&B from Ireland
Disliked: There was nothing that we disliked....all good

Exceptional

Exceptional

Liked: The staff at the level were so kind and helpful. We had a problem with our room as it was too noisy on the first night and the next day they moved us to a better quieter room higher up.I then needed to book an extra room and Alexandra was so helpful and sorted everything out for me, whatsapping me when the room was ready.The level lounge area on floor 6 was a great place to chill during our downtime on our holiday and the breakfast was great and we had an incredible view of Granada.

Good choice

Liked: Location accommodation and helpful staff
Disliked: The breakfast at the level lounge