Superb

Modern rooms, close to the...

Liked: I really enjoyed the facilities and the decor was excellent. The pool areas were nice and they were clean.
Disliked: It seemed like a lot of areas were closed because of not being open and the keys sometimes didn’t work. I found the front desk staff to be quite rude and off putting. For example I received countless automated texts asking me to come to the front desk for a gift as I am a Hilton honors member. When I went to the front I was handed a sheet of paper with activities and told this was my “gift”. Parking was a little sparse and we often had to park far away.

Unfortunately, we’ve experienced harassment and...

Liked: The actual unit was comfortable.
Disliked: The staff have very poor service except the bellhops.

Exceptional

Liked: lovely staff great and great facilities. the kids loved the pool and the slide.
Disliked: the restaurant to be open. It was only supposed to be closed on the monday, however it was also shut on the sunday.

Relaxing and comfortable stay

Liked: Housekeeping services while we stayed, place is new and modern and very clean. We felt just at home. Lots of security around so we felt safe. My toddler accidentally left the room without us knowing and they found him and brought him back. Great game room and gym on site.
Disliked: Location not ideal, not much around the area for tourists. No restaurants or shops to walk to. Area is very windy in the afternoon. Large pool slide is open only on certain hours so we didn't get to use it. Need towel cards for towels, inconvenient.

Superb

Comfortable and beautiful. Concerige helpful

Liked: New facilities. No activities like hilton by kona. Love bidets
Disliked: Construction. Time share pressure

Superb

Enjoyed our first visit to...

Liked: Wonderful rooms and a Nice property with plenty of potential.
Disliked: Rain flooded the main exit road and interrupted the pool and bar service.