Superb

Liked: Very nice atmosphere inside.

Unique stay in Mechelen!

Liked: This unique hotel is very well located in Mechelen with public parking nearby. The room was big, beautifully decorated and very comfortable. Buffet breakfast was amazing!
Disliked: It would have been great to be offered a late check out when we asked for it

Superb

Liked: The location was excellently placed to visit the centre of Mechelen. The breakfast was taken in a beautiful part of the hotel.

Exceptional

Loved it

Liked: Wonderful facility, very friendly staff.

excellent stay

Liked: - unique architecture- spotlessly clean- breakfast= polite staff- location
Disliked: - my room was ready before check in time but the hotel does not allow early check in at all; I was tired from travel and that consideration would have been deeply appreciated

Overpriced and underwhelming

Liked: Great location, rooms were quiet, bed was comfortable.
Disliked: Check in process took ages (at least 10 min per person) and the staff were unhelpful (two people behind reception working together to check in one guest, not even acknowledging my presence for 15 minutes). Breakfast was understaffed, meaning they were constantly out of food, had to wait ages for tables to be cleared and food to be restocked. Room was average - felt more like a three star hotel than the advertised four star hotel. Towels scratchy, “Hair/Body Wash” in shower rather than proper shampoo and shower gel. Very basic furniture. Reminded me of an Ibis. A decent hotel but not worth the €175 I paid for the r room.

Exceptional

Liked: The history
Disliked: There was a smell of cigarette smoke on floor 4.

Amazing room but too much...

Liked: Certainly a different experience but loved it. Cleverly converted into a hotel. Having a bedroom with stained glass was a hit & has left us with a special memory. Huge array at breakfast & again a wonderful setting but see comments in what I didn’t like.
Disliked: The queuing & battle to sit at breakfast marred the experience as did the huge queue to check out, especially when everything had been paid for & all we were doing was returning the key. At breakfast there were insufficient seats with no staff assisting the queue. It all seemed a bit chaotic. Maybe it would have helped for guests to choose a time for breakfast rather than having some 20 people standing waiting for others to finish.