Terrible service but the hotel...

Liked: The property was absolutely amazing but unfortunately the service was terrible. Service desk staff it was cold and not welcoming at all. Sad because is a beautiful property but the staff was absolutely shocking.
Disliked: Staff at the reception was cold and not welcoming at all and the worst it was at the pool. I went to get drinks and dinner for my family and the staff complete ignored me. I we got the reception to make the complaint and they couldn’t care less as well. We end up leaving to get dinner outside the hotel. Terrible service

To short a stay

Liked: Fantastic stay thank you !!!!

Family had a great time...

Liked: Loved the cleanliness of the resort and the amenities.
Disliked: Road noise was loud in our room.

It was very nice family...

Liked: Nice location
Disliked: Everything was good but never cleaned the room in the 5 days

Exceptional

Comfortable to have a villa...

Liked: Beautiful location and clean
Disliked: Long lines at check in. They did not have my room ready at 4 pm or earlier. I had to wait in line to check in for 30 minutes. Then I had to wait 2 hours after check in to get my room ready. There were about a hundred people in the lobby waiting to get their room as well. They were very unorganized with check in. The room is supposed to be from 4 pm to 10 am check out. That is not even 24 hour stay and they charge you a full day. It is not worth to stay for one night. You need at least 3. They should give you longer and have the room ready earlier.

We stayed at the proper...

Liked: Location
Disliked: Ground floor suiteThe window in the 2 nd bedroom did not open

Pretty horrible pool areas and...

Liked: The beds were comfortable The view was good The staff were very friendly and the manager Andrew was very helpful
Disliked: The facilities were quite horrible. The pools and jacuzzis packed. Children were eating fried chicken in the pool. The “restaurant” was a fast food service where they gave you a buzzer which went off when your food was ready and you collected it at the counter. This is now what you expect when paying $1000+ a night!

A perfect stay in a...

Liked: The Marriott Newport coast villas met all our needs perfectly. We traveled to Newport Beach to help our grandson celebrate his birthday. He is a student at UC Irvine. The location was great, close to the campus and close to all the fabulous California beachtowns. Our unit suited us perfectly— it was an accessible unit which provided a walk in shower to meet my mobility needs; the bedrooms were roomy ; the beds were comfy; the kitchen had sufficient utensils for us to prepare snacks and breakfast, and. the pool area was close to us. We loved it so much we’ve booked again for next year when we get to watch our grandson graduate
Disliked: I would love it if there was a restaurant or a snack shack that provided breakfast