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AustraliaMarriott's Grand Chateau Guest Reviews
Overall Average Score:
Excellent (4.45 out of 5)
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| 5.0 miles from Las Vegas centre |
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Danny Thu, 9 January 2025
Exceptional
Jonathan Fri, 3 January 2025
Wouldn’t recommend anyone to stay.
Liked: Close to the main attractions
Disliked: The staff were rude - we asked for clean sheets and rather than housekeeping sorting this out, they expected us to strip the bed, leave the sheets outside the room and a bag of new sheets was left for us to put on. Surely this is housekeeping’s job? No housekeeping 5 out of 7 days.
Belinda Thu, 2 January 2025
Superb
Ana Sat, 28 December 2024
Exceptional
Liked: Comfortable and calm
Disliked: Dishwasher was in a very bad condition
Eleonora Sun, 22 December 2024
Good for families. Good location.
Liked: Large rooms very spacious
Disliked: Rooms could be updated and washers and dryers updated as well. Some towels were torn and worn.
Christina Mon, 2 December 2024
Exceptional
Liked: Everything was perfect! Clean and the staff were so nice and professional
Courtney Mon, 11 November 2024
Very good
Liked: Was just off the strip so was a bit quieter which was nice
Disliked: Bar and restaurant closed early with no room service
Susan Fri, 8 November 2024
Exceptional
Megan Tue, 29 October 2024
Very good
Hazel Sat, 26 October 2024
Overcharges to credit card, the...
Liked: Location is great.
Disliked: I was charged a $600 twice as a deposit payment on check in, having pre-paid. It should have been no more than $150. I was then charged again for drinks and it was taken from the deposit and then charged again. They said they had a blip in the system but I had to raise with my credit card company as the hotel didn’t follow up my complaint. Keep a close eye on their charges and retain your invoice.
