Good

Liked: Great location. There seem to be some construction on the rest of the rooms on our floor, but we were gone most of the day. Roof top bar was nice even if we only went up to take a peak. Staff was very friendly and helpful.
Disliked: The bathroom sink only seemed to have one temperature, scolding hot. When you put the water on the cold side, there was no water pressure. The room was a bit on the smaller side for a family of 4.

Exceptional

Liked: Location was fantastic
Disliked: Missing good breakfast, price for the room size not great

Great Stay!

Liked: Great stay from the time we checked in until the time we checked out.We especially had a good experience with the staff in the Twisted Knot Cafe Lounge and the bar tender at the Top of the Strand Rooftop bar. The bar tender, Oscar, was professional yet fun. Although it's April and the weather was rainy and cold, the rooftop bar was still enjoyable. It was covered, so we were able to stay dry and warm but still enjoy the beautiful view of the Empire State Building. The Twisted Knot offers different activities such as complimentary wine tastings and board games. We had the opportunity to enjoy one of the wine tasting sessions. The atmosphere was cozy, clean, and relaxing. It has a fireplace that was needed since it was cold and damp outside.The hotel is conveniently located near major NY sites. We used Uber, but we also easily walked to get dinner one night. We booked a king room, not very big, just typical size for a NY hotel. The room was clean, and the bed was comfortable. We would definitely stay again.

Superb

Exceptional

Liked: The hotel was in walking distance to alot of major places to visit in NYC. Our room was facing the Empire State Building. Because it was a Valentines weekend getaway, you were able to see the Empire State Building light up on Valentines Day/Night. The Staff also surprised us with a bottle of champagne and a birthday balloon in our room for my husband's 60th birthday. The Staff was very professional and courteous.
Disliked: Nothing

Good

Exceptional

Liked: All was good

Exceptional

Very good