Marriott Shoals Hotel & Spa Guest Reviews
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2.7 miles from Florence centre |
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Steven Wed, 30 October 2024
Stayed for a short weekend...
Liked: Beautiful, clean, great location.
Disliked: Can’t think of anything.
Christine Tue, 29 October 2024
Superb
Shakita Tue, 29 October 2024
Once the renovations are completed,...
Liked: The beauty of it and staff.
Disliked: The renovation and the spa been out of service.
Dawn Wed, 23 October 2024
Good
Stacie Wed, 16 October 2024
Excellent. My favorite place to...
Liked: Food was outstanding both for room service and in the restaurant. Loved the variety of food options.
Alonzo Tue, 17 September 2024
Good
Abigail Mon, 16 September 2024
Disappointing
Liked: The property was in a good location and very clean.
Disliked: The price Booking shows is not the price you will pay. Once you get to the property they add an additional $50 a night, they add a 4% “tourist fee” per night and add even more taxes/fees on top of what you have already paid. There is also a $100 pet cleaning fee but we knew about that and knew we wouldn’t get our money back from that. Our total on Booking was a little over $900 but when we got to the property we ended up paying close to $1,200 for 3 nights. When asked about the tourist fee, the man at the front desk was unable to tell us what it even was or why we were being charged. There was construction going on around the property and the restaurant, Swampers, was closed. Some of the staff members seemed annoyed almost every time we would see them working.
Aidan Wed, 11 September 2024
Exceptional
James Mon, 9 September 2024
This stay was disappointing
Liked: As always the location was great,
Disliked: The remodeling of the facility was inconvenient and there were no accommodations regarding this. The only hotel bar was outside in the pool area and had very few selections. The A/C in the room was not good, we called the front desk to address it, although maintenance came but it did not get much cooler. The TV cable box fell from behind the TV. We've stayed at this Marriott several times; however, this time was somewhat disappointing.
Lori Fri, 6 September 2024
Poor