I’ve spent the night before...

Liked: Free shuttle, easy and fast check in
Disliked: Everything was good

Exceptional

Superb

It’s good for only overnight...

Liked: Location to airport
Disliked: Lounge , very noisy and no quiet area. All is open

Very good

Exceptional

Liked: Our flight was cancelled because of weather and basically all hotels near to JFK was full. Many thanks to reception, as they was so nice and did find us room to stay overnight with late check out. We are really thankful…

Service was spot on!!

Liked: Location , people at check in. Ricky was fantastic! Loved that you could order food at the bar late in the evening
Disliked: Nothing

Exceptional

Liked: Airport shuttle was fantastic. Oscar was our driver and he helped us with luggage. He did an excellent job.
Disliked: Front desk were not friendly.

It was a good stay...

Liked: "I was expecting the shuttle to pick me up from JFK, but it didn’t happen. It seems I needed to go to a designated spot, which was too far, considering I had four large pieces of luggage.
Disliked: Shuttle drop to the airport was very convenient