Marriott Louisville East Guest Reviews
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12.1 miles from Louisville centre |
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Carmen Wed, 29 January 2025
Absolutely loved my experience
Liked: It was quiet, clean, I love my room and everything was very comfortable
Disliked: Having a hard time finding the gym. But that was nothing major and the ladies at the front desk helped me. Parking was a little hard as well when you arrived back at the hotel after 9:00
Wilson Sat, 4 January 2025
I never thought about writing...
Liked: Breakfast is super !!! and love the help received from the few employees available.
Disliked: Very disappointed with the lack of attention from a well recognized and respected brand like Marriott to the fact of delegating all the responsibility of such a big hotel to one (1) young lady !!!!She is the helpdesk and the room service and the security and everything else.My family couldn't have a coffee or a tea because the machine was not working and she couldn't go to the other room or floor to get another one for us.We couldn't have extra towels because she (again) couldn't go to deliver that to us.The room had a safe box that didn't work and of course nobody was going to repair.The door in the bathroom was installed in the wrong position so you can easily get wet (and of course no more towels).The small mirror with light didn't work. No need to ask for another one : (In my previous experience with Marriott that kind of situation would be something inconceivable !Thank you for the opportunity to bring this points to your attention.
Tesha Thu, 2 January 2025
Exceptional
Emily Mon, 30 December 2024
Very good
Liked: The restaurant and the clean pool was great
Disliked: The beds were not that comfortable. Also the AC in our room raddled all night.
Sean Mon, 2 December 2024
Exceptional
Satanna Sun, 1 December 2024
Ok for a night stay
Liked: Comfort
Disliked: Banquet Staff incompetent Front desk staff not knowledgeable
Samantha Sun, 1 December 2024
Bad
Cr Tue, 26 November 2024
Exceptional
Annette Tue, 26 November 2024
A perfect stay in a...
Liked: The breakfast buffet was incredible - second to none! Having access to the snacks - and appetizer! - from our “concierge connection” made us old folks feel like we were enjoying an ongoing party! Our room was awesome. It was a perfect stay.
Latifah Mon, 25 November 2024
Superb
Liked: Clean, beautiful, location, friendly staff, amenities etc
Disliked: No microwave in room