Marriott Jacksonville Downtown, Jacksonville

The hotel is in a great location, convenient to downtown. The Prime Osborn Convention Center is located across the street. Parking is located in front of the hotel. The only negative was we were charged twice; my advice would be pay at the hotel.

Liked: The hotel was very nice.
Disliked: We were charged for the room twice; paid online, then charged at the desk.

This hotel was convenient to the Symphony Hall. There are not many restaurants nearby. Juliette's restaurant is expensive for the service you receive.

Liked: The front desk staff were very helpful.
Disliked: We checked in and were assigned a room that smelled of pipe/cigar smoke. Called the front desk and got reassigned.

Great rooms; excellent staff and good room service.

Liked: Everything except the hotel restaurant.
Disliked: Julliettes.

The mattress on our bed was so uncomfortable that my wife could hardly walk the next day. We came for the Race for the Cure but could not participate because of her aches and pains.

Liked: Valet Service
Disliked: Mattress

Could leave fast enough.

Liked: Staff was very nice. Had dinner at bar - Amy was very nice and food was good. Everything else about our stay was horrible. Room. TV. Bathroom. No towels. Lights didn’t work properly.
Disliked: Everything except food and staff attitude.

Would go again! Great place....

Liked: Great location. Was clean. Some remodeling work was being done but no problems
Disliked: Morning breakfast could use some work. Little pricey for wait on drinks and plates.

Very good

Check out early

Liked: The rooftop pool and the views were beautiful
Disliked: My bed had a dip in it so deep I couldn’t get comfortable. The fees were outrageous , be ready for them to take more than the amount you paid for holding issue on your card . The renovations are taking place but that’s from 10-6 yet something was rattling in my room all night long . They did make an accommodation for me when I told him at the desk and I appreciated that nice location but I wouldn’t stay again.

Better parking direction to the...

Liked: The quality, courtesy and efficiency of the staff
Disliked: As a visitor, I went down the service garage because there weren't any signs directing me to the valet area. I was confused about parking because it was my first visit