booking was cancelled by Mar...

Liked: n/a
Disliked: n/a

Passable

Gorgeous old school hotel wood...

Liked: The hotel is gorgeous with an old world glamour - it would make a good wedding venue. There were serious renovations going on but it didn't especially affect us however I think once they are complete the hotel will want to put it's prices up. The spa and gym will be fabulous. The staff were excellent and very friendly - properly trained and well managed. Great beds. Quiet and restful.
Disliked: Access from the hotel to the spa isn't great especially if you have a robe / swimming things on. The restaurant food wasn't the best - it had the potential to be amazing but some of the dishes underwhelmed however the breakfast was fab - loose leaf tea, kippers, porridge / fresh fruit - everything I wanted basically!

All in the stay was...

Liked: Spa and nice big room. When we arrived the man at reception that took our cases was so kind, he even noticed we had proseco in our bag so got a bucket, ice and some glasses for us without us having to ask, it was such a nice gesture. Reception staff were lovely also.
Disliked: Staff in the hall were very rude, they were serving all the older guests and walking past me and my friend. Not sure if this is just because we are young girls (21 years old) but we are paying the same as most people to stay in the hotel we expect the same treatment. We had to ask to me served, ask for more drinks, ask to be seated for breakfast in the morning and ask again to be served drinks at breakfast.

Exceptional

Superb

Liked: Lovely hotel, with renovations in progress. Spa and leisure facilities are great. The hotel is very accessible for anyone with mobility issues and dog friendly.

Very good

Exceptional

Exceptional