Mantra South Bank Brisbane Guest Reviews
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Write a review
Craig Sat, 21 December 2024
Poor
Liked: Location central to all requirements for our family whilst attending Brisbane for child's hospital appointments.
Disliked: As soon as we entered our room 621, there was an overwhelming moldy, mustiness in the air. Within a couple of minutes we located black mold on the curtains and surrounding wall and ceiling.We were immediately relocated to another room, 424 which was in a far more livable condition, however, the air conditioner worked sporadically and the room did not seem to be 100% clean with items left on bench, hair in bathroom etc.There was also trouble with the television stations, and selection was very limited.
Tammy Fri, 20 December 2024
I will try other hotels...
Liked: A staff member gave me a room with windows for the 2 nights. I was offered a later check out, I just used an extra half hour.
Disliked: Arriving at property is extremely difficult and I could not get through on the phone for directions. I was beeped at for trying to reverse park into the parking spot and then was told Valet parking is $100 so go to Convention Centre it would only be $30 for one exit- I was told misleading directions, went up a one-way lane, don't turn right at next street, and I was late for my business meeting. It was $70 parking for one exit.Then the room they offered smelt musty, had no windows and I was quite appalled by the condition they thought humans would stay in for 2 nights. In the upgraded room, the tips off the soap had fallen off, obviously can't afford new soap bottles - I'm all for reuse of plastic but broken tips on nearly all the bottles???
Vicky Fri, 20 December 2024
Superb
Debbie Thu, 19 December 2024
Superb
Deon Wed, 18 December 2024
Exceptional
Paul Wed, 18 December 2024
Convenient and comfortable short stay.
Liked: Good location so we could walk to the cricket. Also close to city, shops and restaurants.
Disliked: Room was small for price.
Heather Tue, 17 December 2024
location, location
Liked: location. quiet
Disliked: window didn't close properly so there was outside noise.bed not very comfortable skin balm in bathroom didn't work.
Sandra Tue, 17 December 2024
Superb
Hayley Mon, 16 December 2024
Exceptional
Ed Mon, 16 December 2024
Good
Liked: Perfect location centrally on South Bank, friendly and helpful staff
Disliked: Rooms were a bit outdated