expensive for not alot

Disliked: glasses left on table no real nice out side seating food limited no real atmosphere or restaurant lacks soul and atmosphere

Very good

Awful experience and poor value...

Liked: Location and some staff
Disliked: Everything elseCold roomNo extra mini fridges, heaters, towels or anything we would expect our £124 room to have. No sugars and only 2 milk. No ‘spa’ - jacuzzi broken. Sauna not heating. When I tried to Spk to a manager. Was point blank told tuff. Our bathroom was ice cold. Water has no pressure. Bath wouldn’t drain. No hot water all evening from 5pm. It was warmer at 2am

In general a good experience,...

Liked: Room was clean and comfortable
Disliked: Upon departure the morning shift receptionist seemed unreceptive

Average but not value for...

Liked: Location and room
Disliked: I think it needed painting. Curtains were falling down. Bathroom could be painted near the bath. Socket broken near the bed.

Pleasant

Disliked: Good gym

Very good

Liked: For the price we paid it represented good value for moneyRoom was cleanGood facilities within the roomsReception staff very helpfulEarly access given to our rooms which was very much appreciated
Disliked: Pillows were small and lacked supportBoxes dumped in corridor were unsightlyWe had our Wedding Reception at the Manor of Groves in 1994 and it was noticeable that the standards had not been maintained. That said, it was still clean, comfortable and represented good value for money

Disappointed

Liked: Leaving
Disliked: The room was dated and very basic, no full windows, no main heating, felt like a prison cell. No reception staff available after check in.

Good

Liked: Lovely room with four poster bed
Disliked: Couldn’t take my little girl swimming during our overnight stay due to restrictions on family swim (the only reason we chose a hotel with pool)