Mandarin Oriental New York Guest Reviews
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Raffaele Thu, 27 March 2025
Great location great staff overrated...
Liked: Excellent location, staff friendly and helpful.
Disliked: Room was a bit old needs to be renovated Though the room was not clean! Sheet were stained, bathroom and loo were not clean No coffee machine Our luggage were sent to a different room and took them 2 hours to bring them to our room. Staff was very nice and helpful they tried to help us and make it up for the inconveniences
Canberk Sun, 23 March 2025
Superb
Eva Mon, 10 March 2025
Exceptional
Juergen Sat, 8 March 2025
Good
Liked: Great location.
Disliked: Given the price tag room felt a bit dated and small. Sadly room service made mistakes and the door men are not well informed/misinformed rg parking.
Eloise Fri, 28 February 2025
Exceptional
Sue Sun, 23 February 2025
Good location; great staff; pool/spa...
Liked: Location good ; staff very helpful
Disliked: Swimming pool surrounds not as luxurious as they should be at this price. Sauna too cool. Carpet in bedroom tired. No real lounge fir residents ( only coffee bar/restaurant- always crowded)
Mohamed Fri, 17 January 2025
Exceptional
Jelena Sun, 12 January 2025
Exceptional
Adrian Fri, 3 January 2025
Exceptional
Steve Fri, 3 January 2025
Fantastic all round.
Liked: Asked for a high room as we were on our baby moon, got the top floor with best view the hotel has to offer. Concierge was very helpful with babysitting. Everything was great.
Disliked: Had a weird interaction with one of the women at reception where she wouldn't let my wife up to our room as she didn't have her ID... Who takes their ID to breakfast? And why not just call me in the room to verify that my wife is... My wife... Guess that things about being black in America is a real thing.