Mama Shelter Los Angeles, Los Angeles

Comfortable cozy.

Liked: The location.
Disliked: Small rooms.

Love Mama Shelter and will...

Liked: Location was wonderful and rooms were chic and stylish!Loved the rooftop bar too!
Disliked: Nothing

Exceptional

Superb

Liked: Very nice room with big windows, lots of light, cool decoration and a great view. Great and cozy restaurant
Disliked: Friday evening was very loud with a party going on in the neighborhood. The blinds do not cover all the windows. Bring ear plugs and a sleeping mask if you are sensitive to noise or light.

Pleasant

Superb

Liked: The view from the rooftop restaurant was fantastic.I love the quirkiness of my guestroom.
Disliked: There should be a sign that explains that to get the overhead rainfall shower to work, you have to push or pull the button.It was very disappointing that as a hotel guest the rooftop restaurant wouldn't allow me to order any food when I arrived at 10:40pm on Monday evening. I was told by the front desk and Security that the restaurant closed at 11:00pm.

Superb

Liked: Location, staff and the vibe.

Basic room but could have...

Liked: Room was clean
Disliked: The room was very basic. The water in the sink only ran hot. Basic amenities like iron, ironing board, coffee machine, microwave, all were missing. They didn't even give basic toileteries like body lotion or shampoo which are usually present in all hotels. Location security was also questionable. Breakfast not included.

Terrible night's sleep

Liked: The room is nice and bed is large and super comfy. TV works well, although you could do with a guide. Not many other facilities like a coffee machine etc unless we didn't find them. I liked the toiletries and powerful shower.
Disliked: Kept awake until 2am by the rooftop party (we were on floor 5). We mentioned this to the staff at check out, hoping they'd offer some compensation (money off/free breakfast etc) as a good will gesture or at least an apology but the woman on the desk couldn't have cared less. She simply said 'Yeah makes sense, as it did go on until 2". They need to better soundproof the rooms, warn guests, offer earplugs etc. I am pregnant so the disruption to my sleep is even more of an issue. We mentioned this as well as she barely reacted. We told the hotel so they could try to resolve this problem, rather than just leave a bad review, but that was clearly of no concern to her. It's very expensive for one night and when you have such bad sleep and unresponsive staff it's not worth it.