Style over substance - just...

Liked: Good location, close to Eurostar station and walkable into the centre of town. We liked the free films on the TV.
Disliked: Chaotic breakfast with long queues, especially to get coffee. Loud music until after 12:30 on Friday night and 1am on Saturday night made it difficult to sleep. Very much style over substance - looks cool but needs to get the basics right.

A nice stay in a...

Liked: Its location. The hotel is close to two main train station, Flandres and Europe. It is not far from the city centre. You can walk around. The staff is nice and helpful. There is a car park, obviously it is not free of charge but it is secure and safe. There is a bottle of water to welcome you.
Disliked: The bottle is little and it is only suitable for one person!! The bathroom seemed clean but too noisy, you could hear some pipe noise! Some rooms have a fridge but no fresh water in it!! You sometimes have the impression that the staff has a preference for external customers, those who come to eat and drink at the bar rather than their internal customers, those who have booked a room. Anytime I want to book a table in their restaurant, it is always fully booked or some food is not available anymore!!

Superb

Very good

Very good

The hotel ia perfectly located,very...

Liked: This hotel should absolutely be 4 star! What a gem!
Disliked: Nothing.

Wonderful

Liked: I like the hip and groovy set up with a laid back attitude yet you still get the friendly hotel service and good food.
Disliked: Perhaps make the beds king size when you have a large room and put an extra make up mirror in the bathroom

Exceptional

Don’t stay in room above...

Liked: Convenient location.
Disliked: They put us right above the restaurant/bar and VERY loud music until 1:00 am and later loud voices. We were able to switch rooms second night and it was much better