I don’t think it was...

Disliked: Shower wasn’t clean noisy in the morning

Lovely Sister stay in York

Liked: Large Room, location, bed, breakfast, bag storage, free drink voucher, friendly staff
Disliked: bathroom layout lacks privacy & quite dark

Great stay for 1 night...

Liked: The food was good in the bar and grill breakfast is really good.
Disliked: The hotel misses a pool.

Superb

Liked: Friendly staffGood choice of foodComfortable bedFabulous shower
Disliked: Poor lighting for getting ready... applying makeupPoor choice of hairdryer, with a cool setting, especially with thick, long hair.

Exceptional

Exceptional

Jade the office manager was...

Liked: The staff were excellent - the only negative i would have about the whole hotel is the fact they only have 2 small lifts so on check in and check out you can have to wait for an available one.But outside of that everything else was amazing and they made our wedding anniversary very special - it was brilliant. Jade and the chap who served us our meal at night both went above and beyond - absolutely amazing - thank you. Oh and the guy who served us cocktails on the 7th floor sky bar - in fact all staff were so polite - thank you.
Disliked: The two small lifts for getting to and from your rooms - but everything else was amazing !!!

ok

Liked: location was good
Disliked: the bed rooms are very dark and there is no!!! mirror in the bathroom couldn’t put make up on my husband couldn’t have a shave !!!! lighting is terrible

Could have been a lot...

Disliked: Lighting in the room was dreadful. We had to get ready for a wedding and it felt like we were doing this in the moddle of the night…..