Malmaison York Guest Reviews
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Write a review
Laurence Thu, 30 January 2025
Generally loved hotel style and...
Liked: Room designRestaurant menuGeneral vibe
Disliked: Pillows not greatNot the best room clean
Kiara Thu, 30 January 2025
Exceptional
Holly Thu, 30 January 2025
Good
Michael Thu, 30 January 2025
A fantastic weekend in a...
Liked: The room comfort was fantastic and there was great space. The restaurant and bar facilities were superb and the breakfast was amazing, great value when considering the wide choice and variety with drinks included too. I enjoyed the complimentary drinks offered to us on arrival and the receptionist was lovely and personable while maintaining professionalism - a great balance.
Disliked: This is not the fault of the hotel, but i didn't check if there was a bath, and while the shower was amazing, I like a bath! But i stress it is not the fault of Malmaison, it was my error on not checking the room specification.
Steve Wed, 29 January 2025
Exceptional
Blunt Wed, 29 January 2025
just the break we needed
Liked: location
Disliked: nothing
Daniel Wed, 29 January 2025
Poor
Liked: Nice room
Disliked: The queue trying to checkin was ridiculous
Eileen Wed, 29 January 2025
Exceptional
L Tue, 28 January 2025
Superb
Liked: In a perfect location next to the station and central to most attractions
David Tue, 28 January 2025
Not as good as Edinburgh...
Liked: I have stayed in Mal Maison Edinburgh and Glasgow as well over the last week. When I arrived for breakfast in York, there was no explanation and the man at reception took away the menu when I got to the table. No-one came for my order. I therefore assumed that as I had booked via booking.com that I had only bought a continental breakfast. On checkout I was advised that this wasn't the case.
Disliked: Then people in York (apart from the woman at checkout) are not as friendly as Edinburgh and Glasgow. When you are travelling on your own, a warm welcome is appreciated.