Malmaison Cheltenham Guest Reviews
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Kate Mon, 7 April 2025
Easy, comfortable and great location...
Christine Mon, 7 April 2025
Just lovely
Liked: Lovely staff all staffNothing was too much trouble for all the staff. Very friendly & helpful I must say something about the chef’s on sat night, that food was just excellent, the beef & noodles, wow just a big thank you :) Wasn’t sure we liked the automated paying system, it takes the personal experience out of everything
Verity Sun, 6 April 2025
Amazing,welcoming
Liked: Just warm,friendly so clean
Disliked: Noting it was amazing
James Sat, 5 April 2025
Very good
Terence Wed, 2 April 2025
Satisfied
Liked: Slighty shabby
Steven Tue, 1 April 2025
Exceptional
Linda Tue, 1 April 2025
We only stayed one night...
Liked: We didn’t have breakfast
Disliked: The room was very small and not able to upgrade
Gloria Mon, 31 March 2025
A poor room that made...
Liked: The property was centrally located and surrounded by amazing amenities
Disliked: The room was hot and the shower was uncomfortable- leaking water and the door unable to shut! No usb port to charge my phone even though other rooms have them!
Paul Mon, 31 March 2025
Superb
Andrew Sun, 30 March 2025
Disappointed
Liked: Very disappointed especially considering the price… breakfast was a joke, so much so I didn’t bother… hot water in a pump flask for tea!! At this price I would expect a pot to be made. Room was fair, however needs attention no USB ports, to be honest I’ve stayed at better Premier Inns. The biggest issue was the attitude of the staff when asking if there was a local LGBT or gay bar.. the staff member actually laughed! Totally disrespectful.