Liked: Large, clean room which was ready when we arrived so we were able to check in early. Great position - near the railway, the Utilita Arena and the canal.

Staff very courteous; hotel was central to train station, city centre and to Birmingham Symphony Hall; would use again ; best wishes to all the staff .

Liked: Very central; very comfortable bed.

room was smelly breakfast was the worst iv ever had and the waitress made a pass at me.

Disliked: terrible

Exceptional

Liked: Great rooms, great service and location

Exceptional

Liked: Truly excellent staff. The service was brilliant.
Disliked: The spa hot tub wasn't brilliant but it's a minor quibble.

Very good

Superb

Would definitely stay again

Liked: Lovely location. Modern spacious room
Disliked: Jacuzzi bubbles broken

Exceptional

Very good

Thearter trip in January

Liked: The place is trendy and stylish We struggled to read the instructions in the lifts as it was so dark. All the lighting in the room was dim. The kettle was in a cupboard painted black. The kittle and tray were black. So we were laughing as it was like being in a dark cave. It was dark outside, so with the dim lights in the room, it was hard to see everything The restrant food was lovely . And the staff were friendly .The bed was amazing, big and comfortable. The bathroom was clean and light with a lovely bath and showeThe room was big and stylish but very dark.There was load music playing from somewhere till late.The location was great for the Alexander thearter
Disliked: We found it too dark to be practical. More lighting is needed

Passable

Liked: Staff were polite. Room was nice, Breakfast was nice
Disliked: 3rd time stopping. Only once the jets have worked.Very disappointed in the spa