An indulgent experience.

Liked: This is very much at the fine dining end of life so well worth a visit if you want a spoiling experience. The food is lovely and service excellent complimented by comfort in both room and spa.
Disliked: Nothing of note.

Let down by a few...

Liked: Staff were great. Attractive buildings and well maintained
Disliked: No safe TV on the wrong wall in bedroom as not watchable from bedNo shampoo if wanted to wash hair in bath

Exceptional

Liked: Staff were helpful beyond what you usually see in hotels.The breakfast was brilliant.

lovely place, clean but don't...

Liked: We had a lovely room, very spacious and the amenities were great, about a 15-20 min drive from most supermarkets (Tesco. Morrisions etc) the breakfast was very good and enough options
Disliked: We stayed one night, we did not have dinner there. The only service was to show us to our rooms and at breakfast, standard i believe but upon checkout i was asked about paying a service charge, i politely declined but it was mentioned twice more. I did not pay it as i feel the cost of staying at the hotel is more than enough and service is part of the job of running the hotel. I wouldn't stay here again for that reason.

Very good

Exceptional

A beautiful location and well-furnished...

Liked: Wonderful grounds (ask for a map at Reception and have fun finding various interesting areas, trees and plants, including the produce they grow for their restaurant), great spa facilities and treatment options and even a well-furnished gym. Room was comfortable, clean, and spacious with an excellent bathroom and it was a beautiful environment to get a drink in the lounge area after dinner, and then enjoy breakfast there the next morning
Disliked: The smaller restaurant, Sencha, is still pricey for the portion sizes, and the quality of the food was a bit uneven - some elements were cold which undermined the care that had clearly gone into the dishes in terms of the flavours and the skillful cooking of the meat (which was spot-on) etc.

Very enjoyable

Liked: The whole setting was lovely The staff were very friendly and attentive. Room very comfortable

Really beautiful hotel. Staff excellent...

Liked: Had a really lovely 2 night stay here. Beautiful building and gardens.
Disliked: Next time would request staying in the main building rather than the next door building/rooms.