Very good

Definitely worth a visit!

Liked: Well maintained, beautiful property - the stunning garden is just a bonus.
Disliked: Thu night was quiet, however Fri night I could hear other guests having a party downstairs.

Lovely location, great staff, brilliant...

Liked: Lovely overall location. Room was a bit tired, but staff and spa amazing.
Disliked: Tired room and bathroom.

Passable

Liked: The location was lovely
Disliked: We thought the price we paid was excessive and to then have a 10% ‘discretionary’ service charge put on top when we left was unacceptable. We paid it but we certainly would not stay here again and would not recommend it. Our room was comfortable but the air conditioning unit was very noisy with bubbling water noises which was enough to disturb sleep.

A brilliant value for money...

Liked: The spa facilities were superb and the staff were all very helpful. In addition, the communal areas were really lovely and cosy.
Disliked: The room was a bit outdated but still very good value for money.

Fantastic autumn short break!

Liked: Beautiful ‘old world’ charm and stunning gardens.

Everything was lovely, but unfortunately...

Liked: The spa was excellent and our room was very clean and well equipped. Plus, very generous items in the room such as milk, coffee and drinks. We were very pleased with the staff and friendly communication.
Disliked: The bed was like sleeping on the floor - rock hard, honestly never had to try to sleep on such a hard bed, and mean't we hardly got any sleep, in fact worse than that, we both now have back ache. To be told by reception that 'it's hard to cater for everyone's needs" which we totally understand but this was another level, and surely if you are catering for different people, youre more inclined to get softer mattresses? It was really awful and really did ruin our night - our first night away for 9 years since having children.

Exceptional

Exceptional

Liked: hotel was brilliant
Disliked: only thing that let it down was the check in. 5 members of staff at the reception and we had to wait for a long time until someone even spoke to us.