MALFROY Motor Lodge Rotorua, Rotorua

It was nice for the...

Liked: I liked that there were 2 bedrooms. Staff were very friendly. Easy place to find. Close to most amenities.
Disliked: There were ants and the blinds in the kitchen were very dirty.

Passable

Liked: Great

Good

Liked: Close to town, very cheap to stay in $167 for 4 of us with 2 bedrooms and 2 double beds. Large living area. Oven, fridge etc
Disliked: It was a little dusty but for the price well worth it. I'd stay again for a night or 2 based on the price

DIRTY.

Liked: Location.
Disliked: I didn’t expect much given the price and last-minute booking, but basic cleanliness should still be a priority. The blinds were covered in dead flies, which clearly hadn’t been cleaned in a long time. The bathroom floor was just as bad—see attached pictures. Definitely not somewhere I’d stay again.

Do not stay consider staying...

Liked: The location was close to the area we were visiting
Disliked: There was no longer an office on site and no information as to how to get our keys for our prepaid stay. There was an Emergency Phone number on the door and a note saying "Back in a few minutes". After waiting a half hour a tenant stopped to help us and called another hotel about 3 blocks away and we waited another 10 to 15 minutes for help. We were finally let in and our initial glance showed it was dated and worn but the more we looked around the more we were grossed out by the dead bugs on the window ledges, the ancient party decorations on the light fixtures, the grungy bathroom with broken toilet lever, streaky windows, bleach stained towels, you get the picture. The bed itself looked clean so we decided to stay to avoid dealing with the surly manager.

It needs to be updated

Liked: The rooms were big and spacious
Disliked: Outside was very run doeny

Passable

Disappointing

Pleasant

Liked: Location and the rate.
Disliked: Not having a heat pump.

Thanks for the space but...

Liked: I like it that it was a 2 bedroom apartment suitable for 4 people of my family. It was near the places we needed to go to. I like it that there's heaps of space in the sitting room.
Disliked: I didn't like that it was messy and unhealthy started from the reception area and even in the room we used. The oven had a rusty tray inside. The carpet had stains and they said it caused from people that stayed there before, they had parties and spilled their drinks (which I think they should have replaced the removable carpet). The walls were dusty. We booked for 4 people but they only gave 1 flannel. Their should prioritized the health of our people. I ended up having the cold/flu because of the dust.