Superb

Pleasant

Very good

Was okay

Liked: The customer service was excellent
Disliked: The room pictures where nit as I saw them on the website

Great

Liked: Location. Great staff.
Disliked: Room size was small

Overpriced but great location

Liked: Small rooms and limited room service
Disliked: Tiny bathroom

Not a five star experience

Liked: Nice staff
Disliked: We arrived early our room was not ready, check in was 3 pm we didn’t get into our room until 3:30 the manager offered a glass of champagne but after a nine hour flight we just wanted to shower and rest. We were offered another room to “ freshen up in” but again after a 9 hour flight who wants to unpack everything needed to shower, change etc. and then pack it all back up and move to another room?Sink in bathroom sprayed water out of top of tap, the drain plug in the sink was just lying in the sink, shower nozzle came off in my hand. The bathroom smelled like vomit. Came back to the room and my travel backgammon leather case was opened- it was inside my carry on. We brought these issues to the attention of the front desk we were offered breakfast for two mornings. Nobody showed up to fix anything.

Good

Liked: Location

Exceptional