MainStay Suites Wilmington - University Area Guest Reviews
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6.2 miles from Wilmington centre |
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Stanley Mon, 25 November 2024
The hotel was perfect for...
Liked: WE only had coffee we were meeting friends for brunch.
Disliked: NA
Hunter Thu, 21 November 2024
Exceptional
Liked: Cleanliness of property and room. 12:00 checkout time was nice.
Angie Fri, 15 November 2024
Ok for a one night...
Liked: The WiFi connection was good, and the property offered free parking and a quick check-in process. The room was very spacious, with clean bedsheets and towels. The front desk personnel were exceptionally friendly and kind, even offering us free bottled water. They responded quickly and efficiently to our feedback next morning about room issues, which was greatly appreciated.
Disliked: Room Cleaning: The refrigerator was extremely dirty on the outside, so we didn’t even consider using it. The kitchen area, in general, had sticky stains, including on one of the chairs. To use the table, we had to clean it ourselves.Bathroom: The bathtub drain was clogged when we checked in. Since we arrived very late that night, we didn’t address it immediately as the office was closed. However, we informed the front desk the next morning, and they were very diligent in arranging for a plumbing service right away.
Antron Mon, 11 November 2024
Exceptional
Liked: Very clean room
Tammy Wed, 6 November 2024
Regret the decision to stay...
Disliked: 1. That once my credit card was used for payment, fraudulent activity occurred on my credit report. What a terrible thing to do to a customer. Will spread the word and have reported this. 2. Was quite dirty
Georgette Wed, 6 November 2024
We all enjoyed our stay
Liked: We enjoyed the outdoor landscaping very beautiful flowers
Disliked: Front disk girl needs more training
Stanford Tue, 5 November 2024
Very good
Latanya Sun, 3 November 2024
Very good
Liked: I like the amenities. Location and the patio
Disliked: My comforter had make up from someone else's stay The fan was continuously going even on off when reported to staff she just looked like oh well
Diane Tue, 29 October 2024
Nice property, room was clean...
Liked: Easy access. Large clean suite. Fairly quiet. Breakfast was sufficient.
Disliked: Not much. But shower barely let out a stream of water. Please use nicer shower heads.
Kristina Sun, 27 October 2024
Poor